Director of Operations

WWS Acquisitions LLC; Clovis (CA); On-site; USD 167,000 - 190,000; Full time

Job summary

MITER Brands in Clovis, CA is seeking a Director of Operations to lead safe, efficient utilization of facilities and people, with focus on continuous improvement and strong leadership across the plant.

The role oversees P&L, labor costs, and production quality; will drive improvements, coach staff, and collaborate with cross-functional leaders to meet aggressive delivery and quality targets. Travel up to 10% is required.

Qualifications

• Bachelor’s degree in business, Engineering or Manufacturing Operations (or equivalent job-related experience).
• Lean / Six Sigma certification is a plus.
• Minimum of 15 years of leadership in a manufacturing environment.
• Demonstrated results using Lean and Continuous Improvement methodologies to drive improved KPIs in safety, quality, productivity, waste reduction, and profitability.
• Demonstrated track record of developing people through intentional coaching and mentoring.
• Prolonged sitting and terminal use, ability to move around a manufacturing environment - Must have the ability to move around a manufacturing environment.
• Must have the ability to move and lift materials and products weighing up to 50 lbs. as needed
• Full hand dexterity
• Travel required up to 10% of the time

Responsibilities

• Provides leadership to plant management team; establishes priorities and provides resources needed to accomplish on-time delivery of quality products
• Accountable for plant P&L, inventory levels, and direct and indirect labor costs
• Monitors plant capacity, coordination and communication with Sales Leadership regarding delivery and production status
• Facilitates resolution of customer complaints regarding quality and delivery schedules - Actively participate in company performance management, professional development, and succession planning within the area of responsibility
• Responsible for: developing team members; improving processes; reducing costs; quality monitoring and improvements; new product development and implementation; superior customer service; and on-time delivery
• Reviews production costs and production quality, and modifies production and inventory control programs to maintain and enhance the profitable operation of plant
• Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions
• Incorporates MITER Quality Pillars into day-to-day activities and behaviors; guides and motivates others to remain committed to the MITER Guiding Principles
• Responsible for interviewing, hiring, training, terminating, disciplining and coaching team members
• Direct supervision of Production Managers, Quality Manager, Maintenance Manager, Continuous Improvement Manager, and frequent partnership with Materials Manager, Sales Manager, Service Manager, Controller, HR and EHS Leadership
• Indirect responsibility for 400+ team members

Skills

Lean / Six Sigma

Leadership

Process Improvement

Education

Bachelor’s degree in business, Engineering or Manufacturing Operations (or equivalent job-related experience)

Job description

Job Description Director of Operations

Location: Clovis, CA 93611

Compensation Range: $167,000 - $190,000 plus a generous bonus depending on relevant experience and qualifications

Work schedule: This is a 24x5 manufacturing plant. While a majority of your time will typically be spent on day shift, flexibility to be present on both shifts is required.

Position Summary

The Director of Operations leads the effort towards safe, effective and efficient utilization of all team members and physical facilities to achieve desired results in accordance with policies, principles, and established procedures. Identifies and develops a structure that will support business objectives. Drive continuous improvement at all levels. Participates with management team members in training efforts, succession planning and developmental opportunities of staff.

Essential Duties & Responsibilities

• Provides leadership to plant management team; establishes priorities and provides resources needed to accomplish on-time delivery of quality products
• Accountable for plant P&L, inventory levels, and direct and indirect labor costs
• Monitors plant capacity, coordination and communication with Sales Leadership regarding delivery and production status
• Facilitates resolution of customer complaints regarding quality and delivery schedules - Actively participate in company performance management, professional development, and succession planning within the area of responsibility
• Responsible for: developing team members; improving processes; reducing costs; quality monitoring and improvements; new product development and implementation; superior customer service; and on-time delivery
• Reviews production costs and production quality, and modifies production and inventory control programs to maintain and enhance the profitable operation of plant
• Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions
• Incorporates MITER Quality Pillars into day-to-day activities and behaviors; guides and motivates others to remain committed to the MITER Guiding Principles
• Responsible for interviewing, hiring, training, terminating, disciplining and coaching team members
• Direct supervision of Production Managers, Quality Manager, Maintenance Manager, Continuous Improvement Manager, and frequent partnership with Materials Manager, Sales Manager, Service Manager, Controller, HR and EHS Leadership
• Indirect responsibility for 400+ team members

Qualifications

• Bachelor’s degree in business, Engineering or Manufacturing Operations (or equivalent job‑related experience)
• Lean / Six Sigma certification is a plus
• Minimum of 15 years of leadership in a manufacturing environment
• Demonstrated results using Lean and Continuous Improvement methodologies to drive improved KPIs in safety, quality, productivity, waste reduction, and profitability
• Demonstrated track record of developing people through intentional coaching and mentoring
• Prolonged sitting and terminal use, ability to move around a manufacturing environment - Must have the ability to move around a manufacturing environment
• Must have the ability to move and lift materials and products weighing up to 50 lbs. as needed
• Full hand dexterity
• Travel required up to 10% of the time
• Work performed indoors in a climate-controlled environment and in the plant manufacturing areas

About MITER Brands

MITER Brands is one of the nation’s leading manufacturers of residential windows and doors, serving both the new construction and replacement markets. Founded in 1947, the company brings together a family of industry-leading brands united by a passion for quality, innovation, and a relentless pursuit of excellence. Its portfolio includes MI Windows and Doors, Milgard Windows & Doors, PGT Windows, Western Architectural Openings, Anlin Windows & Doors, and Sunrise Windows & Doors. With manufacturing facilities nationwide, MITER Brands is committed to a people-first culture that delivers exceptional products, outstanding customer experiences, and inspiring opportunities for team members, customers, and communities alike.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

• Health & Wellness
• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic
• Financial Protection
• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance
• Additional Benefits
• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

WE HAVE ONE PURPOSE: BUILD THE MOST VALUED WINDOW AND DOOR BRAND IN AMERICA. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.