Director of Operations

Baldor Specialty Foods, Inc.; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Company-Paid Medical, Dental & Vision Coverage

401(k) Plan with Company Match

Company-Paid Life Insurance

Employee discounts on Baldor products

Career growth opportunities

Job summary

Baldor Specialty Foods, Inc. is seeking a Senior Manager to lead warehouse operations in Boston, MA. This senior-level position focuses on optimizing inbound and outbound processes, strategic planning, and team leadership for effective operational flow.

The ideal candidate will have at least 10 years of experience in warehouse management, demonstrate strong problem-solving abilities, and possess a Bachelor's degree in a related field. A competitive benefits package is provided, including health coverage and 401(k) matching.

Qualifications

• 10-12 years proven experience in a senior management role.
• 5+ years leadership experience in warehouse operations.
• Exceptional problem-solving and decision-making abilities.

Responsibilities

• Develop and implement warehouse operations strategies.
• Lead, mentor, and develop a team of warehouse managers.
• Monitor and analyze operational metrics for improvement.

Skills

Leadership

Problem-solving

Analytical skills

Communication

Inventory Management

Continuous Improvement

Education

Bachelor's degree in Business or related field

Master's degree (a plus)

Tools

Microsoft Excel

Microsoft Teams

Korber HighJump or WMS Equivalent

Microsoft Exchange

Zoom

Job description

Position Summary

Senior-level position responsible for leading and optimizing all facets of the inbound and outbound warehouse operations. This role involves strategic planning, budgeting, team leadership, and the implementation of efficient processes to ensure efficient operational flow.

Strategic Planning and Management

• Develop and implement warehouse operations strategies aligned with the company’s goals.
• Oversee the planning and execution of warehouse processes, package selecting and shipping.
• Monitor and analyze operational metrics to identify areas for improvement and cost reduction.
• Direct and improve warehouse functions, ensuring efficient, safe, and streamlined operations.
• Oversee the use of warehouse management systems, inventory controls, and safety protocols to support operational goals and maintain high standards.
• Assess current and future operational risks locally, and translate those into strategies, capabilities, best practices, and key performance indicators (KPIs).

Leadership and Team Development

• Lead, mentor, and develop a team of warehouse managers, supervisors, and staff.
• Foster a positive and collaborative work environment.
• Conduct performance reviews and provide feedback to staff to support their growth and development.

Inventory Management

• Collaborate with Inventory Control team to ensure accurate inventory control and management.
• Support the implementation inventory tracking initiatives and the execution of cycle counts.
• Collaborate with procurement and sales teams to maintain optimal inventory levels and maximize fulfillment rates.
• Collaborate with Slotting team to ensure optimal prime location configuration and reduce off-cycle product selection.

Safety and Compliance

• Partner with Safety leadership to ensure compliance with all safety regulations and company policies.
• Implement and monitor safety protocols to maintain a safe working environment.
• Conduct regular safety training and audits.

Continuous Improvement

• Identify and implement process improvements to enhance efficiency and productivity.
• Partner with Engineering team to explore and/or utilize technology and automation to streamline operations.
• Lead initiatives to reduce operational costs and increase profitability.

Budgeting and Financial Management

• Develop and manage the warehouse operations budget.
• Responsible for inbound and outbound activities.
• Monitor expenditure and implement cost control measures.
• Provide regular financial reports and analysis to senior management.

Technology Skills

• Calendar and scheduling software– Microsoft Outlook
• Systems- Microsoft Teams, Korber HighJump or WMS Equivalent
• Electronic mail software- Microsoft Exchange; Microsoft Outlook
• Office suite software– Advanced Microsoft Excel, Word, PowerPoint
• Video conferencing software– Microsoft Teams, Zoom

Work Activities

• Ability to work in climate-controlled Warehouse environment.
• Ability to work extended hours as needed.
• Travel as needed 10%.

Desired Experience

• Bachelor's degree in Business, Supply Chain Management, Engineering or a related field (Master's degree a plus).
• 10-12 years proven experience in a senior management role within Warehouse Operations or supply chain management.
• Minimum 7 years Continuous Improvement and operational transformation achievements.
• 5+ years leadership experience.
• Intellectually curious.
• Strong leadership and team management skills, with a track record of building and motivating high-performing teams.
• Exceptional problem-solving and decision-making abilities.
• Proficiency in inventory management software and Microsoft Office Suite.
• Familiarity with industry-specific regulations and compliance requirements.
• Strong analytical and data-driven decision-making skills.
• Excellent communication and interpersonal skills to build strong relationships with peers and stakeholders.

Benefits

Baldor is committed to supporting the well-being, stability, and long-term success of our employees. We offer a comprehensive and competitive benefits package, including:

• Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
• Company-Paid Medical, Dental & Vision Coverage
• 401(k) Plan with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability Coverage
• Employee discounts on Baldor products
• Commuter Benefits
• Career growth and development opportunities

Note: Benefits may vary based on position and employment status.