Director of Operations

SitelogIQ; Allentown (Lehigh County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability and life insurance

401K

Flex time off

12 paid holidays

DEI and Employee Resource Groups

Community volunteer opportunities

Job summary

SitelogIQ is seeking a Director of Operations to drive project execution on time and on budget with client satisfaction. You will lead the operations team, ensuring regional performance in deliverables, timing, quality, and financial outcomes. Travel is regional and may reach 20% of the week.

You will optimize processes, coordinate with partners and vendors, and guide Project Managers toward best-in-class performance while maintaining safety and regulatory compliance across Pennsylvania sites.

Qualifications

• Bachelor of Science degree in Mechanical, Electrical, Construction or similar technical field.
• 10-years' experience in construction field preferred.
• Reliable, effective communication skills, both written and verbal.
• Ability to stay organized in a fast-paced environment with changing priorities.
• Technical aptitude and detail-oriented.
• Experience with building codes and construction testing services.
• Fluent with Procore and Microsoft Office programs.
• A valid driver's license is required for travel related to job duties.
• Must be able to pass Pennsylvania's strict background.

Responsibilities

• Completes operational requirements by scheduling and assigning projects, expediting work results.
• Facilitate the successful handoff of projects from development to delivery.
• Communicate and validate expectations of partners, subcontractors, and vendors.
• Manage performance in a dynamic environment and adjust workloads of the PM team.
• Provide monthly feedback and alignment of financial commitments; address risks or opportunities.
• Verify PMs follow contracts and schedules, bill timely and collect on work performed.
• Maintain workflow by studying methods; implement cost reductions and process improvements.
• Maintain professional knowledge by attending workshops and reviewing publications.
• Offer guidance and opportunities to PMs to become best in class.

Skills

Construction experience

Communication

Organization

Attention to detail

Driver's license

Education

Bachelor of Science in Mechanical, Electrical, Construction or similar technical field

Tools

Procore

Microsoft Office

Job description

The Director of Operations is responsible for driving the successful execution of projects on time and on budget with client satisfaction. This position is responsible for providing leadership and operational support to the operations department. The Director of Operations is responsible for the performance of the region's client satisfaction, deliverables, timing, quality, and financial performance.

Travel is typically regional, but may extend to the entire state, and may account for up to 20% of the work week.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Completes operational requirements by scheduling and assigning projects, expediting work results
• Facilitate the successful handoff of projects from the development process to the delivery process and upon completion from the delivery process.
• Communicate and validate expectations of major partners, subcontractors, and vendors.
• Manage performance in a dynamic environment. Adjust workloads and resource commitments of the Project Management team.
• Provide monthly feedback and alignment of financial commitments, address any risks or opportunities within the existing backlog.
• Verify Project Managers are following the contractual agreements and schedules of value, billing timely and collecting on work performed.
• Maintains workflow by studying methods; implementing cost reductions; and developing and continuously improving operational processes.
• Recommends process improvements and procedures by analyzing operating practices, record keeping systems, forms control, budgetary and personnel requirements; always implementing positive and efficient changes.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Offer guidance and opportunities to Project Managers so that they may become best in class.

QUALIFICATIONS & EXPERIENCE

• Bachelor of Science degree in Mechanical, Electrical, Construction or similar technical field
• 10-years' experience in construction field preferred
• Reliable, effective communication skills, both written and verbal
• Ability to stay organized in a fast-paced environment with changing and/or competing priorities
• Technical aptitude and detail-oriented
• Experience with building codes and construction testing services
• Fluent with Procore and Microsoft office programs
• A valid driver's license is required for travel related to job duties with a reliable vehicle.
• Must be able to pass Pennsylvania's strict background

IV. WORKING ENVIRONMENT

This position will be performed in an office setting and at active construction sites with frequent exposure to outdoor weather conditions, including extreme heat and cold. The role involves walking on uneven ground, climbing ladders, and operating around heavy machinery. The noise level is typically loud, and the employee may be exposed to dust, debris, and hazardous materials. Personal protective equipment (PPE) such as hard hats, gloves, safety vests, and steel-toed boots must be worn as required.

This role requires physical stamina, including the ability to lift up to 50 pounds, stand or walk for extended periods, and perform tasks that require bending, kneeling, and reaching. Work hours may include early mornings, late evenings, and occasional weekends depending on project timelines. Travel to various job sites within Pennsylvania is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a highly competitive salary, and comprehensive benefits, including:

• Medical, dental, and vision insurance
• Disability and life insurance
• 401K
• Flex time off
• 12 paid holidays
• Opportunities to drive our DE&I efforts by joining our affinity groups, Veterans and Allies Leadership Organization, or Women Inspiring & Strengthening Everyone
• Opportunities to give back to our local communities through organized events or fundraisers

More About SitelogIQ

At SitelogIQ, we're focused on creating a great environment for our team first so that it is more energizing and rewarding to focus on creating a great customer experience. That's what we call a win-­win.

We partner with clients in K-12, higher ed, government, healthcare, multifamily housing, and industry to optimize energy efficiency, improve indoor air quality, address lighting, and improve the customer experience. With offices across the country, it's rewarding to make a difference in the communities where our teammates live and work.

NOTE: This job description is not intended to be all-inclusive. Employee may be asked to perform other related duties as required to meet the ongoing needs of the Organization.

SitelogIQ is an Equal Opportunity Employer and participates in the E-Verify program.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.