Director of Operational Excellence

Capstone-Logistics,-LL; Peachtree Corners (GA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401k plan

Incentive opportunities

Job summary

Capstone Logistics is seeking a Director of Operations- Retail Delivery to oversee and grow operations. The role involves leading site managers across multiple locations, building relationships with customer leadership, and managing budgets and P&L with travel across the U.S.

The ideal candidate will drive service excellence, profitability, and leadership development while aligning with Capstone Logistics' commitment to quality and diversity in the workforce.

Qualifications

• Based in New Jersey or surrounding area.
• Multi-site management experience (10+ locations).
• Experience managing P&L and operating budgets.
• Excellent communication and leadership abilities.
• Bilingual is a plus.

Responsibilities

• Lead a team of Site Managers operating multiple locations.
• Develop relationships with customer leadership at site and regional levels.
• Develop operating budgets and manage P&L and aging reports.
• Make decisions daily to impact service and profitability.
• Ensure day-to-day operations meet standards.
• Develop leadership to take on additional responsibilities.

Skills

Leadership

Communication

Strategic thinking

Customer service focus

Financial acumen

Team development

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Compensation

Competitive

Job Description

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry.We are looking for a proven leader to assist in expanding our delivery operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further.

Position Summary

Reporting to the VP of Operations, the Director of Operations- Retail Delivery will be responsible for operational oversight and growth. The successful candidate will be required to travel 50%-75%. All travel is in the U.S.

We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm.

Responsibilities

• Lead a team of Site Managers who will operate individual locations to deliver high levels of service and support for our customers
• Develop relationships with all levels of customer's leadership including the site and regional levels
• Develop operating budgets and manage each business unit's budget, P&L and aging reports
• Make decisions daily to direct and impact the business for service and profitability
• Ensure day to day operations meet company and customer standards
• Develop your leadership team to take on additional responsibilities

Requirements

The Director of Operations position requires the following skills and experience:

• Must be currently based in New Jersey or surrounding area
• College Degree from 4 year accredited institution preferred
• Multi-site management experience (minimum of 10+ locations)
• Passionate Advocate for Customer Service and Continuous Improvement
• Ability to manage, lead and develop all operational staff
• Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers
• Proactive and decisive leader for the business with excellent communication skills
• A Builder, not a Maintainer
• Highly developed and disciplined in work ethic, accountability and follow-throughSolid financial and analytical skills including sound business judgment with experience managing P&L's
• Expert user of Microsoft office products (Outlook, Word, PowerPoint & Excel)
• Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff.
• A team player, able to effectively interact with all aspects of the business (internal as well as external customers).
• Third-party logistics experience a plus
• Bilingual is plus

We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.

Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Must meet hiring eligibility requirements.

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