Director of Oncology Services

The RDI Group; Chicago (IL); On-site; USD 95,000 - 130,000; Full time

Job summary

The RDI Group is seeking a Director to oversee oncology operations across multiple sites in the Chicagoland area. This high-impact role focuses on driving operational excellence and improving the patient experience throughout the oncology treatment journey.

The ideal candidate will have over 5 years of leadership experience in oncology operations. The opportunity involves improving care coordination, facilitating staff engagement, and enhancing collaboration across clinical teams to optimize patient outcomes.

Qualifications

• 5+ years of progressive leadership experience in oncology or multi-site healthcare.
• Clinical background preferred (RN, APP) but not required with strong operations experience.
• Experience with oncology programs and infusion operations preferred.

Responsibilities

• Oversee operational leadership across oncology services.
• Partner with physicians to optimize workflows and patient access.
• Improve patient experience and care coordination.

Skills

Oncology operations experience

Operational excellence

Strong communication skills

Leadership skills

Job description

Chicagoland-Based Community Cancer Institute | Multi-Site Oncology Leadership

About the Organization

We are partnered with a leading, physician-led healthcare organization that is continuing to invest heavily in expanding and enhancing its oncology platform across the Chicagoland market. The organization recently launched a brand-new community cancer institute designed to bring together advanced oncology care, radiation oncology, infusion services, and clinical research in a highly coordinated, patient-centered model.

The cancer program currently spans four locations throughout the western and southern Chicago suburbs and continues to evolve toward a more specialized, academically aligned oncology model with deeper integration across research, infusion, and multidisciplinary cancer care services.

The Opportunity

This is a high-impact operational and clinical leadership role overseeing hematology, oncology, and radiation oncology services across a growing community-based cancer network. Reporting to the VP of Clinical Operations, the Director will partner closely with physician leadership, pharmacy/infusion leadership, and research leadership to continue building a best-in-class oncology program focused on patient access, care coordination, operational excellence, and clinical quality.

The ideal candidate will bring strong oncology operations experience, thrive in complex multidisciplinary environments, and be passionate about improving the patient journey from diagnosis through treatment and survivorship.

This role will oversee oncology operations across four sites, including hematology/oncology, radiation oncology, APP operations, and clinic support teams.

Key Responsibilities

Oncology Operations Leadership

• Provide operational and strategic leadership across hematology, medical oncology, and radiation oncology services
• Partner closely with physician leaders to optimize workflows, staffing, patient access, and operational performance
• Drive consistency and operational standardization across multiple oncology practice locations
• Support growth and expansion of oncology programs, including integration with infusion and research initiatives

Patient Experience & Care Coordination

• Lead initiatives focused on improving the oncology patient journey from diagnosis through treatment
• Improve care coordination, patient throughput, navigation, and overall patient experience
• Develop programs and operational processes that improve speed-to-treatment and continuity of care
• Lead and mentor managers, supervisors, APP leadership, and operational support teams across oncology service lines
• Partner with clinical and physician leaders to strengthen staffing models, employee engagement, and operational alignment
• Foster a collaborative, patient-centered culture focused on accountability, communication, and continuous improvement

Strategic & Program Development

• Support ongoing development of specialized oncology programs aligned with academic and research partnerships
• Collaborate closely with research leadership to support clinical trial and research integration efforts
• Partner with executive leadership on operational strategy, growth planning, and performance improvement initiatives

Financial & Performance Management

• Oversee operational budgets, staffing models, productivity metrics, and performance reporting
• Utilize operational and financial data to identify improvement opportunities and drive sustainable growth
• Monitor KPIs tied to patient access, throughput, staffing, satisfaction, and operational performance

What We’re Looking For

• 5+ years of progressive leadership experience within oncology, infusion, radiation oncology, or multi-site ambulatory healthcare operations
• Clinical background preferred (RN, APP, or other relevant clinical leadership experience helpful), but not required for candidates with strong oncology operations leadership experience
• Strong understanding of oncology workflows, multidisciplinary cancer care delivery, and physician practice operations
• Experience working closely with physicians and interdisciplinary clinical teams
• Experience with oncology research programs and infusion operations strongly preferred
• Proven ability to lead complex teams and drive operational improvement across multi-site healthcare environments
• Strong communication, relationship-building, and organizational leadership skills

Why This Role

• Opportunity to help shape a newly expanded community cancer institute
• High visibility role partnering directly with executive leadership, physicians, infusion leadership, and research teams
• Ability to impact the full oncology patient experience across diagnosis, treatment, and care coordination
• Growing, clinically sophisticated oncology platform with continued investment and expansion plans
• Collaborative, physician-led culture focused on innovation and patient-centered care