Director of Office Operations & Strategy

Confidential; Palo Alto (CA); Hybrid; USD 180.000 - 260.000; Vollzeit

Zusammenfassung

Confidential law firm in Palo Alto, CA seeks a Director of Office Administration to lead business services, facilities, and office operations across multiple offices in a hybrid role.

The DOA collaborates with HR, Finance, IT, and leadership to drive operational excellence, staff development, and client service. The ideal candidate has 8+ years in law firm operations and strong leadership and budgeting skills.

Qualifikationen

• Bachelor’s degree in a related field is required.
• 8+ years of relevant experience in law firms or professional services.
• Proven experience leading teams and managing office operations.
• Strong communication, analytical, and decision‑making skills.
• Experience with budgeting, billing support, and inventory management.
• Proficiency with Microsoft Office and standard practice management software.

Aufgaben

• Lead all business services staff including Facilities, Reception, and Administrative Support.
• Oversee recruiting, training, performance management, and resource allocation.
• Foster a client-service‑oriented culture with focus on efficiency.
• Manage office facilities, space planning, vendor coordination, and security.
• Oversee budgeting, forecasting, and billing workflow; ensure accurate client billing.
• Drive process improvements and onboarding for new staff.

Kenntnisse

Leadership

Communication

Analytical thinking

Decision making

Ausbildung

Bachelor’s degree in Business Administration, Management, HR, or related field

Tools

Microsoft Office

Practice management software

Jobbeschreibung

Confidential law firm in Palo Alto, CA seeks a Director of Office Administration to lead business services, facilities, and office operations across multiple offices in a hybrid role.

The DOA collaborates with HR, Finance, IT, and leadership to drive operational excellence, staff development, and client service. The ideal candidate has 8+ years in law firm operations and strong leadership and budgeting skills.