Director of Nursing

NYC Health + Hospitals; New York (NY); On-site; USD 173,000; Full time

Job summary

Join a leading health care provider as the Director of Nursing, responsible for overseeing quality management operations, ensuring compliance, and improving patient care. The ideal candidate will hold a Master's Degree in Nursing Administration and have extensive experience in nursing and leadership roles. This position offers a competitive salary and comprehensive benefits package.

Benefits

Comprehensive Health Benefits for employees

Retirement Savings and Pension Plans

Loan Forgiveness Programs for eligible employees

Paid Holidays and Vacation

College tuition discounts

Professional development opportunities

Multiple employee discount programs

Qualifications

• Licensed to practice as a Professional Nurse in New York State.
• Minimum of four years in nursing administration.
• Experience with quality improvement tools like Six Sigma.

Responsibilities

• Oversee department’s daily operations and ensure compliance with health care standards.
• Design programs to improve quality and patient outcomes.
• Train staff on quality management and data analysis.

Skills

Excellent verbal communication skills

Excellent organizational skills

Strong analytical and problem-solving skills

Education

Master's Degree in Nursing Administration

Tools

Microsoft Office Suite

Job description

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NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$172,101.00/yr - $172,101.00/yr

Marketing Statement

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Purpose

Job Description

The Director of Quality Management serves as an integral part of the multidisciplinary team overseeing the department’s activities across the health care setting directing and managing the daily operations of the department. The Director formulates and institutes effective strategies and policies that focus on the delivery of quality, cost-effective health care services. Ensures optimal utilization of resources and compliance with the operating standards of various health care governing and accrediting bodies, resulting in an improved patient experience.

Specific Duties And Responsibilities

The Director of Quality Management is charged with and responsible for:

• Directs the overall day-to-day operations of the Quality Management Department’s activities following evidence-based guidelines and regulatory requirements and is accountable for the operational excellence and quality delivery of service across the health care setting.
• Designs, develops, and implements effective strategies and programs throughout the health care setting focused on improving quality, patient experience, and population health outcomes and reducing the cost of patient care.
• Partners with key stakeholders to define the strategic direction for the Quality Management Department’s initiatives, ensuring alignment with the System’s mission, values, and business goals.
• Monitors the effectiveness of the department’s activities and all quality management programs across the health care setting and facilitates successful evaluation of health care quality standards in line with governance provided by external regulatory agencies, as well as by other entities.
• Coordinates the collection and analysis of all data related to quality indicators and utilizes findings to drive improvements, mitigate risks, and to increase the level of care within the system.
• Recommends organizational objectives related to strategic plans and establishes service goals and identifies problems affecting the quality of service. Implements service and process improvement initiatives and other programs utilizing cost-effective solutions and service delivery enhancements.
• Serves as both principal advisor and key resource to senior leadership, clinical staff, and other appropriate parties on matters pertaining to quality management techniques and systems, and presents findings of assessments, analyses, and safety incidents to various agencies, executives and/or senior managers. Advises on upcoming regulatory changes and required actions needed to meet or exceed new industry standards and to achieve improved outcomes.
• Deploys department resources in a strategic manner with the goal of achieving excellence in service delivery. Provides ongoing quality management training, guidance, and developmental opportunities to staff who impact the delivery of care.
• Routinely assesses staff learning needs and implements a competency assessment program to identify gaps and evaluates the quality and effectiveness of the programs. Implements necessary changes in trainings to maximize productivity, effectiveness, and efficiency of staff.
• Responsible for oversight of all processes necessary to meet regulatory standards from various governing bodies and accrediting agencies. Maintains readiness for unannounced agency visits and participates in various regulatory agency surveys. Serves as regulatory liaison, specifically as it relates to departmental performance and the creation of action plans to assist leadership in communicating newly adopted approaches in reaching medical excellence.
• Investigates incidents involving patient care and safety, and makes reports to the appropriate public health and regulatory agencies. Presents findings to related parties and incorporates new findings into affected procedural tools or programs. Makes recommendations relating to the prevention of such incidents and to determine quality control measures to foster a culture of safety for patients, staff and visitors.
• Prepares and/or actively participates in the development of the quality management fiscal year budget and allocation of funds. Ensures operations run within budgetary guidelines, reviews budget requests for quality management activities initiatives, identifies and meets staffing needs to support the continuity of care.
• Performs other related duties, as directed.
  
  

Minimum Qualifications

• Licensed and currently registered to practice as a Professional Nurse in New York State; and,
• A Master's Degree in Nursing Administration or an equivalent field, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or,
• A satisfactory equivalent. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.
  
  

Department Preferences

• Excellent verbal and written communication skills with the ability to train staff.
• Must be able to translate quality issues, data outcomes into understandable, user friendly terms.
• Sound knowledge on the concepts of Quality to the hospitals.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Familiar with standard quality improvement tools like Six Sigma, root cause analysis and statistical process control.
• Strong supervisory and leadership skills.
• Computer Proficiency and familiarity with database management programmes commonly used packages like Microsoft Office Suite or related software.
• Good at recommending strategies to improve compliance, streamline program/unit activities.
  
  

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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