Director of Mortgage Lending: Growth & Operations Lead

FiStaff; Houston (TX); In loco; USD 150.000 - 230.000; Tempo pieno

Descrizione del lavoro

FiStaff in Houston, TX is seeking a Director of Mortgage Lending to lead operations, drive mortgage growth, and elevate borrower experience. You will shape strategy, build high-performing teams, streamline processes, and manage risk.

You will oversee origination, processing, underwriting, pricing, and closing, while partnering with executives to meet production goals and ensure compliance. The role demands strong leadership, analytical skills, and a passion for customer service in a fast-paced

Competenze

• 5+ years of management experience in mortgage lending.
• Experience overseeing complex mortgage operations or large teams.
• Strong knowledge of origination, underwriting, processing, closing and servicing.
• Thorough knowledge of mortgage lending laws, compliance requirements and risk management.
• Ability to maintain NMLS registration and SAFE Act requirements.

Mansioni

• Develop and implement mortgage strategy to grow production.
• Lead origination, processing, underwriting, pricing, and closing operations.
• Improve workflows to shorten closing times and reduce costs.
• Coach and develop mortgage lending teams for performance.
• Track KPIs, staffing and budgets to meet objectives.
• Ensure compliance with regulations and investor requirements.
• Manage secondary market activities like rate locks and pipeline.
• Build relationships with referral partners and community orgs.
• Enhance borrower experience through issue resolution and service.
• Collaborate with executives to identify cross-sell opportunities.
• Provide hands-on support to critical lending functions when needed.
• Drive continuous improvement and partner with third parties.

Conoscenze

Mortgage lending leadership

Strategic thinking

People leadership

Analytical thinking

Relationship management

Formazione

NMLS licensing knowledge

Strumenti

Calyx Point LOS

Descrizione del lavoro

FiStaff in Houston, TX is seeking a Director of Mortgage Lending to lead operations, drive mortgage growth, and elevate borrower experience. You will shape strategy, build high-performing teams, streamline processes, and manage risk.

You will oversee origination, processing, underwriting, pricing, and closing, while partnering with executives to meet production goals and ensure compliance. The role demands strong leadership, analytical skills, and a passion for customer service in a fast-paced