Director of Maintenance & Resident Experience

QuickCruit, Inc.; San Antonio (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

CWS Apartment Homes in San Antonio, TX is seeking a Maintenance Director to lead and manage the maintenance team and oversee the upkeep of the community. This role focuses on driving resident satisfaction and maintaining high safety and quality standards.

The ideal candidate will coordinate make-ready apartments, manage service requests, and lead preventative maintenance programs while collaborating with residents, investors, vendors, and leadership to ensure property success.

Qualifications

• Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
• Quality Control: You will provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects.
• Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
• CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

Responsibilities

• Lead maintenance team members
• Embrace, engage, motivate and train team members
• Prepare make-ready apartments
• Complete service requests
• Maintain inventory and shop organization
• Perform common area maintenance
• Lead preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Lead and participate in the CWS Risk Management and Safety Programs

Job description

CWS Apartment Homes in San Antonio, TX is seeking a Maintenance Director to lead and manage the maintenance team and oversee the upkeep of the community. This role focuses on driving resident satisfaction and maintaining high safety and quality standards.

The ideal candidate will coordinate make-ready apartments, manage service requests, and lead preventative maintenance programs while collaborating with residents, investors, vendors, and leadership to ensure property success.