Director of Maintenance

ZipRecruiter; Los Angeles (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in real estate management seeks a Director of Maintenance Operations to oversee projects for multiple properties. This role demands strong leadership, technical knowledge in building maintenance, and the ability to manage teams and budgets while ensuring high standards of service and safety for tenants.

Benefits

Medical, Dental, and Vision insurance with Employer Contributions

401K with matching after 30 days

20% rental discount after six months

Paid vacation, sick leave, and holidays

Qualifications

• Experience leading a team in a similar role.
• Certifications in HVAC, Electrical, and Plumbing preferred.
• Knowledge of building systems including HVAC and plumbing.

Responsibilities

• Oversee physical assets and general maintenance across multiple apartment communities.
• Supervise maintenance staff and ensure adherence to policies.
• Review financial statements related to maintenance expenses.

Skills

Leadership

Problem-solving

Communication

Organizational skills

Education

Associate's degree or extensive experience in Building Construction Trades

Tools

Measuring instruments

Power tools

Hand tools

Job description

Afton Properties, Inc. is a full-service Real Estate Management Company. Our hands-on ownership and management style, paired with our knowledge of industry standards and operations, have allowed us to grow significantly since our inception. One of our highest priorities is for our tenants to live in healthy and safe environments and receive the individual attention they deserve. Our long-term vision emphasizes property upkeep and maintenance to foster pride in our properties. To achieve these standards for tenants and owners, we seek employees committed to the highest work ethic standards.

Job Summary: The Director of Maintenance Operations oversees physical assets, general maintenance, apartment make-readies, preventive maintenance, and construction or rehabilitation projects across multiple apartment communities. The ideal candidate is a self-starter capable of managing multiple complex projects simultaneously, influencing, training on systems and procedures, and developing relationships at all organizational levels.

Essential Duties and Responsibilities:

• Lead and ensure team adherence to Management Standards, focusing on people and mission.
• Build strong teamwork within operations and between management and support functions, modeling a servant leadership work ethic.
• Supervise maintenance staff, including technicians, porters, and housekeepers.
• Implement policies, standards, and procedures for property maintenance and upkeep.
• Handle hiring processes, including interviewing, training, and directing staff.
• Collaborate on training programs, incorporating effective training methodologies, change management, and process improvements.
• Provide specialized training and guidance to maintenance employees.
• Manage training records and evaluate staff performance periodically.
• Supervise maintenance activities at respective properties, ensuring policy adherence.
• Coordinate safety meetings and monitor staff compliance with safety protocols, maintaining safety logs.
• Report and investigate work-related injuries, ensuring proper documentation.
• Review financial statements related to maintenance expenses and forecast budgets.
• Conduct regular meetings with regional managers and supervisors to review goals and issues.
• Perform building inspections and create checklists for routine maintenance.
• Manage property goals, standards, and compliance through inspections of unit turnovers and repairs.
• Identify and address mechanical, structural, electrical, safety, or operational issues, establishing remediation standards.
• Coordinate vendor services to ensure compliance with company policies on unit turnover.
• Manage maintenance-related and capital improvement activities within budget.
• Oversee property maintenance, repairs, grounds, pool, and overall property upkeep.
• Develop scopes of work for small improvements and solicit bids from qualified contractors.
• Maintain vendor relationships, negotiate pricing, and update vendor lists.
• Ensure a professional appearance and attitude among service and grounds personnel.
• Assist maintenance staff with work orders, repairs, and maintenance tasks.
• Operate within OSHA standards and company safety policies at all times.
• Provide excellent customer service to staff and tenants.
• Create preventative maintenance programs for HVAC, plumbing, roofing, and electrical systems.
• Perform other duties as assigned by the property manager.

Job Requirements:

• Associate's degree or extensive experience in Building Construction Trades preferred.
• Certifications in HVAC, Electrical, and Plumbing.
• Experience leading a team in a similar role.
• Strong verbal and written communication skills.
• Knowledge of building systems (HVAC, plumbing, electrical, fire safety).
• Proficiency with measuring instruments and electronic testing devices.
• Experience with hand and power tools.
• Ability to write reports, procedures, and business correspondence.
• Effective presentation skills and ability to respond to inquiries from various stakeholders.
• Bi-lingual in English and Spanish preferred.
• Knowledge of property management laws (Fair Housing, OSHA, etc.).
• Proven leadership and supervisory skills.
• Excellent problem-solving, organizational, and multi-tasking skills.
• Willingness to travel and operate personal or company vehicles.
• Ability to work in indoor and outdoor environments, in all weather conditions.
• Flexibility to work after hours and on weekends as needed.
• Strong organizational, time management, and self-motivation skills.

Typical Work Environment and Conditions:

• Constant movement around property sites.
• Physical tasks include lifting, installing, cleaning, and maintenance work.
• Proficiency with computers, smartphones, and tablets.
• Use of various tools and equipment, including hand tools, power tools, ladders, and maintenance machinery.
• Occasional local travel with a valid driver’s license and insurance required.

Benefits:

• Medical, Dental, and Vision insurance with Employer Contributions.
• 401K with matching after 30 days.
• 20% rental discount after six months.
• Paid vacation, sick leave, and holidays.