Director of Maintenance

Longterm Health Management Services; Columbus (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Longterm Health Management Services seeks a skilled Director of Maintenance to oversee all maintenance operations at our multifamily community in Columbus, Ohio. The role is hands-on and focused on safety, efficiency, and resident satisfaction.

You will manage daily repairs, preventive maintenance, vendor coordination, and capital projects; supervise staff, review work orders, and ensure compliance with OSHA and local codes.

Qualifications

• 3–5 years hands-on maintenance in multifamily, commercial, or facilities settings.
• High school diploma or equivalent; HVAC, electrical, or plumbing preferred.
• Strong troubleshooting, time management, and organizational skills.
• Proficiency with maintenance software (Yardi, AppFolio, RealPage) a plus.
• Must be able to lift up to 50 lbs and work in varying weather conditions.

Responsibilities

• Oversee all maintenance operations at the Columbus multifamily community.
• Perform routine and preventive maintenance on building systems; manage turns.
• Coordinate third‑party contractors; obtain quotes and monitor budgets.
• Maintain maintenance records and ensure OSHA/compliance adherence.
• Provide excellent resident service and participate in on-call rotations.

Skills

Hands-on

Troubleshooting

Time management

Organizational skills

Customer service

Ownership

Education

High school diploma

EPA Universal HVAC cert

Tools

Yardi

AppFolio

RealPage

Job description

Director of Maintenance

Location: Columbus, Ohio
Reports To: Property Manager / Regional Manager
Employment Type: Full-Time, On-Site

Job Summary

We are seeking a skilled and self-motivated Director of Maintenance to oversee all maintenance operations at our multifamily community in Columbus, Ohio. This role is ideal for a hands‑on professional who takes pride in maintaining safe, attractive, and efficiently run properties. The Director of Maintenance will be responsible for all aspects of property maintenance — from daily repairs and preventive maintenance to vendor coordination and capital improvement projects.

Key Responsibilities

Property Maintenance & Operations

• Perform routine and preventive maintenance on building systems, including HVAC, electrical, plumbing, and appliance repair.
• Complete resident work orders promptly and ensure a high standard of quality and service.
• Prepare vacant units for new residents (“turns”) efficiently and on schedule.
• Conduct regular property inspections to identify and address maintenance and safety issues.
• Manage and prioritize maintenance requests, ensuring timely completion and documentation in the property management system.

Vendor & Project Management

• Coordinate and oversee third-party contractors for specialized repairs or projects.
• Obtain quotes, schedule work, and ensure projects are completed on time and within budget.
• Maintain relationships with suppliers and vendors for parts, tools, and materials.

Administrative & Compliance

• Maintain accurate maintenance records, including work orders, inspections, and preventive maintenance logs.
• Assist with budget preparation and cost tracking for maintenance-related expenses.
• Ensure compliance with Fair Housing, OSHA, EPA, and local building codes.
• Implement and follow safety policies and procedures to ensure a safe working environment for residents and staff.

Resident Relations

• Provide excellent customer service when interacting with residents.
• Respond professionally to maintenance concerns and emergencies, ensuring resident satisfaction.
• Participate in on-call rotation for after-hours emergencies as needed.

Qualifications

• High school diploma or equivalent; technical training or certification in HVAC, electrical, plumbing, or building maintenance preferred.
• 3–5 years of hands‑on maintenance experience in multifamily, commercial, or facilities environments.
• Strong knowledge of building systems and general maintenance practices.
• Excellent troubleshooting, time management, and organizational skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in maintenance and property management software (e.g., Yardi, AppFolio, RealPage) a plus.
• EPA Universal or HVAC certification preferred.
• Must be able to lift up to 50 lbs and work in various weather conditions.

Key Competencies

• Hands‑on technical ability
• Initiative and ownership
• Problem‑solving and decision‑making
• Customer service orientation
• Time management and reliability
• Safety and compliance awareness