Director of Loss Prevention & Security Operations

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Omni Hotel & Resorts in Atlanta seeks an experienced Director of Loss Prevention to oversee daily operations protecting guests, associates, and property. The role includes directing a team, enforcing life-safety programs, training, and investigations.

Responsibilities cover surveillance, risk assessment, incident reporting, and inter-department coordination to maintain security standards. Flexible shifts, strong leadership, and OSHA knowledge are essential for success.

Qualifications

• Minimum of four years Loss Prevention/Security Management experience in a hotel or related industry.
• Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
• Must be First Aid and CPR certified and/or willingness to receive such training.
• Must be conversant with OSHA guidelines and workplace safety standards. Experience preventing loss, incident reporting and interacting with high profile clientele.
• Strong verbal and written communication skills, with the ability to complete incident reports and participate in investigations.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.

Responsibilities

• Monitors & drives appropriate compliance levels of all Life Safety Programs, training, and SOP directives.
• Plan, organize, recruitment, training, and directing the activities of the Loss Prevention Agents, Supervisor, and Manager.
• Reviews all reports completed by Loss Prevention Agents to ensure accuracy and timely submission.
• Reports all observed hotel property deficiencies and safety hazards.
• Ensures thorough and complete investigation for all incidents incurred by guests and associates.
• Maintains surveillance procedures throughout the property.
• Maintains key control program and investigates discrepancies.
• Monitors traffic in lobby, restaurant, restrooms, parking area, bars, and back of house areas.
• Acts as the hotel representative when resolving guest problems and concerns.
• Coordinate associate locker inspections and bag checks.
• Ongoing Security department training.
• Understanding of all emergency procedures.

Skills

Leadership

Communication

OSHA knowledge

First Aid/CPR

Incident reporting

Security management

Education

College degree

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

Omni Hotel & Resorts in Atlanta seeks an experienced Director of Loss Prevention to oversee daily operations protecting guests, associates, and property. The role includes directing a team, enforcing life-safety programs, training, and investigations.

Responsibilities cover surveillance, risk assessment, incident reporting, and inter-department coordination to maintain security standards. Flexible shifts, strong leadership, and OSHA knowledge are essential for success.