Director of Logistics, Freight & Network Optimization

Internetwork Expert; Shepherdsville (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Group health insurance

Health savings account

401k

Paid time off

Professional development training

Job summary

Internetwork Expert in Shepherdsville, Kentucky, is looking for a Director of Logistics, Freight & Network Optimization to lead freight strategy and ensure top-notch logistics performance. With 7+ years in logistics and a strong analytical mindset, you will be responsible for increasing operational efficiency and significantly reducing costs.

The role requires a system thinker comfortable with complex data. Join a pioneering company dedicated to innovative HVAC solutions while enjoying comprehensive benefits including group health insurance.

Qualifications

• 7+ years in logistics, freight, or network optimization leadership.
• Proven ownership of multi-million-dollar freight spend.
• Strong analytical capability; comfortable working with complex data.
• Experience partnering with custom ERP systems and BI tools.
• Calm, high-agency leader able to hold authority without escalation.

Responsibilities

• Own freight strategy, carrier relationships, and cost outcomes.
• Optimize mode selection based on shipment characteristics.
• Design claims processes to recover value consistently.
• Define freight KPIs that reflect true cost, performance, and risk.
• Implement AI-assisted workflows for shipment risk prediction.

Skills

Analytical capability

Partnership with ERP systems

Freight network optimization

Rate negotiations

AI implementation

Tools

PowerBI

ERP systems

Job description

About Alpine

Pioneers in our industry, we have built our reputation on providing intelligent and energy-efficient HVAC solutions to homeowners. At Alpine, we're proud to maintain an exceptional customer satisfaction rating of 4.85 (out of 5), a testament to our unwavering commitment to delivering excellence.

About the Role

Alpine Home Air is seeking a Director of Logistics, Freight & Network Optimization to own the economics, performance, and risk of our inbound and outbound freight network.

This role exists because freight is no longer a transactional function — it is a decision system that directly impacts margins, damage rates, customer experience, and operational behavior across the company.

This is a senior, analytical leadership role responsible for designing, optimizing, and governing the freight system, not merely managing shipments. The mandate is to turn logistics from a cost center into a controlled, measurable, continuously improving system.

Authority & Scope

• Full ownership of freight strategy, carrier relationships, and cost outcomes
• Authority over carrier selection, contracts, and rate structures
• Ownership of freight-related SLAs, claims, and accessorial management
• Partner-level authority with Warehouse, ERP, Analytics, and Finance leadership
• Decision authority independent of short-term operational or sales pressure

Core Responsibilities

Freight Economics & Strategy

• Own all inbound and outbound freight spend across LTL, TL, parcel, and hybrid modes
• Design carrier strategy to balance cost, reliability, and damage risk
• Lead rate negotiations, contract structuring, and performance enforcement
• Eliminate hidden cost drivers including accessorials, reclasses, and inefficiencies

Network & Mode Optimization

• Optimize mode selection based on shipment characteristics, cost, and service requirements
• Identify opportunities to consolidate, re-route, or redesign freight flows
• Evaluate carrier mix and network design to reduce variance and risk

Damage, Claims & Risk Management

• Own freight-related damage economics end-to-end
• Design and enforce claims processes that recover value consistently
• Identify root causes of damage in partnership with warehouse execution teams
• Drive packaging, palletization, and handling standards to reduce loss

Data, Metrics & Reporting

• Define freight KPIs that reflect true cost, performance, and risk
• Partner with analytics to build PowerBI dashboards for freight visibility
• Identify where metrics are masking real cost drivers and correct them
• Ensure freight data integrity across ERP and carrier systems

ERP & Systems Integration

• Develop deep working understanding of Alpine’s custom ERP freight logic
• Ensure freight processes are correctly represented in system workflows
• Close gaps between system assumptions and real-world carrier behavior

AI & Automation Enablement

• Identify and implement AI-assisted workflows for:
  • Rate anomaly detection
  • Carrier performance scoring
  • Damage and claims pattern analysis
  • Shipment risk prediction
• Translate freight realities into inputs automation systems can reliably act on

Cross-Functional Partnership

• Partner closely with Warehouse Systems & Execution leadership on:
  • Packaging standards
  • Pallet configurations
  • Shipment readiness and handling practices
• Work with Finance to align freight economics with margin and pricing strategy

Required Experience

• 7+ years in logistics, freight, or network optimization leadership
• Proven ownership of multi-million-dollar freight spend
• Strong analytical capability; comfortable working with complex data
• Experience partnering with custom ERP systems and BI tools (PowerBI or equivalent)
• Systems thinker who understands incentives, contracts, and behavior
• Calm, high-agency leader able to hold authority without escalation or drama
• Pragmatic curiosity about AI and automation (applied, not theoretical)

• Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more
• Paid educational and professional development training

About Us

Started in 2002, we are the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, we are working to provide HVAC solutions to homeowners in a way that:

1. Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country’s dependency on fossil fuels and to slow global warming;
2. Provides a shopping experience for customers that’s so easy it’s almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and
3. Prioritizes a harmonious win for customers, team members, the company and the environment.

Learn more and view all openings at: careers.alpinehomeair.com