Director of Logistics and Operations

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY; Columbus (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

PTO

Job summary

Charity Newsies seeks a Director of Logistics and Operations in Columbus, OH to oversee daily operations and lead the Clothe-A-Child program’s service delivery. The role will work with senior leaders to drive strategy, ensure accurate enrollment and clothing distribution, and manage operational documentation for continuous improvement.

The position requires a Bachelor’s degree and proven leadership in a fast-paced environment, with strong communication skills and the ability to adapt to changing

Qualifications

• Bachelor's degree required.
• Experience leading diverse staff and teams in a fast-paced environment.
• Ability to learn new software applications quickly.
• Experience leading multiple teams and collaborating across departments.
• Strong communication and leadership capabilities.
• Ability to manage deadlines and budgets in changing circumstances.

Responsibilities

• Supervise overall daily operations.
• Ensure accuracy of the application and clothing distribution process.
• Measure and report the effectiveness of organizational operations.
• Review and update SOPs.
• Ensure facilities maintenance and cleanliness.
• Oversee program enrollment and services.
• Develop long-range plans and operational strategy.
• Provide written/verbal reports to Executive Director.

Skills

Leadership

Communication

Teamwork

Adaptability

Problem solving

Change management

Education

Bachelor’s degree

Tools

MS Office

Job description

Director of Logistics and Operations

The Director of Logistics and Operations will oversee day-to-day operations for Charity Newsies. This position is a member of the senior leadership team and will work closely with the Director of Warehouse Operations and the Director of Quality Improvement and Evaluation to lead the Clothe-A-Child program’s service delivery. The Director of Logistics and Operations is responsible for the overall successful operation of the Clothe-A-Child application and clothing distribution process. This role will spearhead strategy and vision for operations. This position reports directly to the Executive Director. The salary range is $55,000 to $60,000, with PTO and health insurance benefit coverage at 80%.

Major Roles and Responsibilities

• Supervise overall daily operations
• Ensuring accuracy of the application and clothing distribution process
• Measuring and reporting the effectiveness of organizational operations
• Reviewing and updating organizational SOPs
• Ensuring proper daily maintenance and cleanliness of facilities
• Ensuring logs and paperwork are completed properly
• Collaborating with senior leadership for all facility equipment repairs, building and safety concerns
• Involved in and recommend hiring, promotions, terminations and performance appraisals
• Oversees application enrollment for all programs and services
• Manages the creation, implementation, collection and maintenance of operational documentation
• Provides leadership and assistance in developing long-range plans
• Directs daily operations to align with goals and strategies
• Provides written/verbal reports regarding significant issues pertaining to operations
• Informs Executive Director of overall operational challenges and their status
• Maintains a comprehensive, current knowledge of applicable laws/regulations
• Maintains an awareness of related new trends and advances in the industry
• Reviews reports, correspondence, and queries from Board members, members, the general public and others and determines/initiates appropriate action/response in a professional and timely manner
• Builds and maintains trusted relationships with the public, members and other stakeholders
• Assumes ownership and responsibility for assigned programs, projects and duties
• Analyzes internal operations and identifies areas of process enhancement
• Monitors, coordinates or conducts various projects as assigned, gathers proposals and provides recommendations and tracks status and costs of projects
• Compiles and monitors administrative and/or statistical data pertaining to operations, projects and programs
• Adheres to company, federal, state, and local business laws and requirements, enforcing compliance and taking action when necessary
• Assists in controlling company costs
• Implements, manages and evaluates current operational processes and procedures in accordance with the standards and procedures set out
• Develops, writes and implements policies and procedures as requested by the Board and/or Executive Director
• Establishes metrics for key areas of measurement within operations
• Performs other related duties as assigned by the Executive Director

Required Qualifications

• Bachelor’s degree
• Professional experience working with diverse staff and a history of productive and dynamic team work
• Knowledge of general business computer software and aptitude to learn new software applications
• Experience leading and working with multiple teams in an established, fast‑paced environment
• Excellent communication skills
• Strong leadership skills with the proven ability to manage change, develop, mentor and coach personnel, including experience with cross‑functional teams
• Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
• Strong organizational skills, ability to lead by example
• Effective communication and motivational capabilities
• Ability to work in a fast‑paced environment with shifting priorities
• Strong conflict resolution, problem solving, and decision‑making skills