Director of Learning & Development

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Job summary

Ladders is seeking a Director of Learning & Development to build and scale the organization’s learning strategy in a fast-moving, technology-enabled transportation company. This remote role is US-based, with sponsorship not available.

You will design an enterprise learning framework, oversee onboarding, and develop functional capabilities with leaders and subject matter experts, driving growth and consistency across the business.

Qualifications

• 7+ years in Learning & Development with 3+ years owning a training function end-to-end.
• Experience designing and scaling training programs from the ground up.
• Proficient in multimodal learning design and practical instructional approaches.
• Hands-on instructional design focused on application, not just theory.
• Data-driven approach to measure impact and improve training effectiveness.
• Experience using AI tools (e.g., Claude) for content creation.
• Ability to work independently in high-output environments.

Responsibilities

• Design and implement an enterprise learning framework with governance.
• Improve onboarding processes to accelerate productivity across teams.
• Collaborate with department leaders to identify skill gaps and create content.
• Define and track KPIs to demonstrate value of learning programs.
• Build and lead a training team focused on functional training.
• Partner with SMEs to keep programs current as the business evolves.
• Manage the learning management platform and best practices in delivery.

Skills

L&D leadership

Training program design

Multimodal learning design

Instructional design

Data-driven analytics

AI content creation

Cross-functional collaboration

Independent work

Tools

Claude AI

Learning Management System (LMS)

Job description

For our client, we are seeking a Director of Learning & Development to join the team of a leader in the Transportation space. This leader will build and scale the organization’s learning strategy, with a strong focus on enterprise training, onboarding, and functional capability development. The role will partner closely with department leaders and subject matter experts to create practical, high-impact learning programs that support growth and consistency across the business. This is an opportunity to establish a learning function from the ground up in a fast-moving, technology-enabled environment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $130,000 annually

Responsibilities

• Design and implement an enterprise learning framework, establishing governance and standards.
• Continuously improve onboarding processes to accelerate productivity for new hires across teams.
• Collaborate with department leaders to identify skill gaps and develop relevant training content.
• Define and track KPIs to demonstrate the value of learning programs and drive continuous improvement.
• Build and lead a training team focused on functional training across key business areas.
• Partner with subject matter experts to keep training programs relevant and current as the business evolves.
• Manage the learning management platform to ensure best practices in training delivery.

Qualifications

• 7+ years in Learning & Development, with at least 3 years owning a training function end-to-end.
• Proven success in designing and scaling training programs from the ground up.
• Experience with multimodal learning design, using various formats tailored to content and audience.
• Hands-on instructional design experience focused on practical applications, not just knowledge transfer.
• Ability to work independently, demonstrating creativity and resourcefulness in high-output environments.
• Strong collaboration skills, adept at influencing leaders and navigating competing priorities.
• Data-driven approach to measure impact and improve training effectiveness.
• Experience using AI tools like Claude for content creation and enhancing learning experiences.

Benefits

• Autonomy to design and implement training programs.
• Opportunity for growth into a broader organizational development function.
• Dynamic work environment at the intersection of technology and commerce.
• Collaboration with department leaders and access to various subject matter experts.
• Ground-up development of a training function with a focus on innovation and results.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.