Director of IT ERP - Student Informatioin Systems

Hiten Software Solutions LLC; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

Hiten Software Solutions LLC is seeking a Director-level IT leader to oversee the strategic vision, governance, and operational excellence of ERP and integrated enterprise applications across Finance, HR, Student Information Systems, and Financial Aid. The role advises executive leadership and drives transformation through technology, data, and process innovation.

The position requires extensive experience managing Ellucian Banner ERP, including governance, integrations, databases, reporting,

Qualifications

• Bachelor’s degree in Information Technology or related field required; Master’s strongly preferred.
• 10+ years of progressive ERP leadership experience, incl. higher education modules (Student, Finance, HR/Payroll, Financial Aid).
• Proven senior leadership experience (Director) with governance, strategy, and team building.

Responsibilities

• Define and execute a long-term ERP strategy across Banner ecosystem and core modules.
• Establish enterprise ERP governance, prioritization frameworks, and roadmap planning.
• Oversee ERP operations, includes databases, integrations, reporting, and security.

Skills

ERP leadership

Executive communication

Strategic planning

Vendor management

Oracle databases

Data governance

System integrations

Cloud migrations

Education

Bachelor’s degree in IT or related field

Master’s degree preferred

Tools

Ellucian Banner

Ethos

Oracle database environments

Job description

We are recruiting for on of my clients in Chicago, this role is responsible for the overall vision, governance, architecture, and operational excellence of ERP and integrated enterprise applications supporting Finance, Human Resources, Student Information Systems and Financial Aid. The Director will serve as a senior leader within IT, advising executive leadership and driving institutional transformation through technology, data, and process innovation.

Key Responsibilities

Enterprise ERP Leadership & Strategy

• Define and execute a long-term strategy for the Ellucian Banner ERP ecosystem, including all core modules (Student, Finance, HR/Payroll, Financial Aid)
• Establish enterprise-wide ERP governance, prioritization frameworks, and roadmap planning
• Serve as a trusted advisor to executive leadership on ERP capabilities, risks, and opportunities
• Oversee all components of ERP operations, including:
• Core Banner modules and configurations
• Database management and performance (e.g., Oracle environments)
• Integrations, APIs, and middleware (e.g., Ethos, custom integrations)
• Reporting environments and data architecture
• Security roles, access controls, and compliance frameworks
• Ensure seamless interoperability between Banner and ancillary applications (e.g., CRM, LMS, HR systems, finance tools, data warehouse)

Ancillary Systems & Integrations

• Lead strategy and oversight for a broad portfolio of third-party and campus systems integrated with ERP
• Ensure data consistency, system reliability, and optimized workflows across platforms
• Drive modernization efforts, including cloud adoption and system rationalization

Operational Excellence & Service Delivery

• Ensure high availability, performance, and continuous improvement of ERP services
• Establish and monitor KPIs, SLAs, and user satisfaction metrics
• Lead incident management, change management, and release processes
• Oversee strategic relationships with Ellucian and other vendors
• Negotiate contracts, licensing, and service agreements
• Manage external consultants and implementation partners

Team & Organizational Leadership

• Lead, structure, and develop ERP and enterprise applications teams, including functional and technical staff
• Build organizational capability in ERP administration, integrations, and data management
• Foster a culture of accountability, collaboration, and service excellence

Security & Compliance

• Ensure ERP systems meet regulatory, audit, and security requirements
• Maintain robust controls around sensitive institutional data

Required Qualifications

• Bachelor’s degree in Information Technology or related field (Master’s strongly preferred)
• 10+ years of progressive experience managing ERP systems, with significant experience in higher education and it's applications such as Student Information system, HR, Finance, FinAid, etc
• Demonstrated experience managing the full ERP ecosystem, including integrations, databases, reporting, and ancillary systems
• Proven leadership experience at a senior level (Director) with responsibility for strategy, governance, and team leadership
• Strong understanding of higher education business processes and regulatory environments

Preferred Qualifications

• Experience with Ellipian cloud offerings (Ethos, Experience)
• Ellipian Banner
• Knowledge of Oracle database environments and ERP architecture
• Experience leading large-scale ERP transformations or cloud migrations
• Experience with data warehousing, analytics, and business intelligence tools
• Executive-level strategic thinking and decision-making
• Enterprise architecture and systems integration expertise
• Change leadership in complex organizations
• Exceptional communication and stakeholder management skills
• Commitment to diversity, equity, and inclusion