Director of IT

THE MAREK GROUP; Waukesha (WI); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

The Marek Group is seeking an experienced Director of IT to oversee IT operations in a fast-paced marketing execution and print manufacturing environment. You will balance strategic planning with hands-on IT support acrossoffice and production floors.

Responsibilities include leading network, cybersecurity, ERP/MIS, and marketing tech initiatives, while ensuring uptime, security, and data integrity. This role is predominantly on-site with occasional after-hours support and travel between

Competenze

• 5+ years of IT experience with at least 2 years in management.
• Experience in manufacturing/print production preferred.
• Strong networking, cloud (Azure, M365), cybersecurity, and data backup knowledge.
• Proven ability to manage multiple projects and stakeholders.
• Excellent troubleshooting and user support skills.
• Familiarity with print MIS/ERP systems and production workflows is a plus.

Mansioni

• Lead IT operations including network, cybersecurity, hardware, software, and telecom.
• Support print production systems, shop floor tech, and ERP/MIS platforms.
• Partner with teams to support marketing tech needs (automation, CRM, web-to-print).
• Administer Microsoft 365, file servers, backups, and remote access tools.
• Manage IT vendors and service providers.
• Develop IT policies focusing on security, uptime, and compliance.
• Provide end-user support and training.
• Plan technology upgrades, system integrations, and business continuity.
• Identify opportunities to improve efficiency via automation.
• Maintain IT asset inventory and lifecycle.
• Support data analytics/reporting tools and ensure data integrity.

Conoscenze

IT leadership

Networking

Cybersecurity

Azure

Microsoft 365

Data backup

Project management

Communication

Troubleshooting

Shop floor tech

Formazione

Bachelor's degree in Information Technology or Computer Science

Strumenti

ERP/MIS platforms

CRM systems

Print MIS

Web-to-print portals

File servers

Backup solutions

Remote access tools

Descrizione del lavoro

We are seeking an experienced and hands-on Director of IT to oversee all aspects of information technology in a fast-paced marketing execution and print manufacturing environment. This role is responsible for maintaining the reliability, security, and performance of the company’s IT infrastructure, supporting both office and production environments. The ideal candidate will be proactive, solutions-oriented, and able to balance strategic planning with day-to-day IT support and operations.

Key Responsibilities

• Lead and manage all IT operations including network infrastructure, cybersecurity, hardware, software, and telecommunications systems.
• Provide direct support for print production systems, shop floor technology, and ERP/MIS platforms.
• Partner with internal teams to support marketing technology needs including automation platforms, CRM systems, and web-to-print portals.
• Administer and optimize enterprise systems including Microsoft 365, file servers, backups, and remote access tools.
• Manage IT vendors, service providers, and consultants, ensuring high-quality support and alignment with business needs.
• Develop and enforce IT policies, procedures, and best practices, with a focus on security, uptime, and compliance.
• Support end-users across departments with timely troubleshooting, training, and resolution of hardware/software issues.
• Plan and execute technology upgrades, system integrations, and business continuity measures.
• Identify opportunities to improve operational efficiency through technology automation or process improvements.
• Maintain IT asset inventory and lifecycle management.
• Support data analytics/reporting tools and ensure data integrity across platforms.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• 5+ years of IT experience, including at least 2 years in management or lead role.
• Experience supporting manufacturing or print production environments strongly preferred.
• Strong understanding of networking, cloud infrastructure (Azure, M365), cybersecurity, and data backup strategies.
• Proven ability to manage multiple projects, priorities, and stakeholders.
• Excellent troubleshooting, communication, and user support skills.
• Working knowledge of print MIS/ERP systems, prepress and digital print technologies, and production workflows a plus.

Working Conditions

• Primarily on-site role with regular interaction on the production floor and in office settings.
• Occasional after-hours support required for critical updates or outages.
• Some travel may be required between facilities (if applicable).