Director of Internal Communications & Change Leadership

Duke PA; Mooresville (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Duke Health Lake Norman Hospital in Mooresville, NC seeks a Director of Integrated Communications to lead internal communications strategy, governance, and engagement across departments.

You will supervise staff and vendors, coordinate with DUHS Marketing & Communications, and align messaging with Duke Health's mission and values.

This role focuses on change management, brand alignment, crisis communications, and executive messaging to support workforce engagement and service-line growth.

Qualifications

• Five years of directly related experience is required.
• Experience developing and executing strategic communications programs.
• Experience working with all levels of organizational leadership.

Responsibilities

• Lead development and execution of a comprehensive communications strategy aligned with hospital and system priorities.
• Provide strategic counsel to senior leadership on messaging and engagement.
• Direct internal communications strategy to promote engagement, transparency, and cultural alignment.
• Oversee development of print, digital, video, and presentation materials to ensure brand compliance.
• Lead hospital-level crisis communications in coordination with DUHS leadership.
• Build strong partnerships to support business objectives and workforce engagement.

Skills

Internal Communications

Change Management

Crisis Communications

Executive Messaging

Education

Bachelor’s degree in communications, marketing, public relations, healthcare administration, business administration, or related field

Master’s degree preferred

Job description

Duke Health Lake Norman Hospital in Mooresville, NC seeks a Director of Integrated Communications to lead internal communications strategy, governance, and engagement across departments.

You will supervise staff and vendors, coordinate with DUHS Marketing & Communications, and align messaging with Duke Health's mission and values.

This role focuses on change management, brand alignment, crisis communications, and executive messaging to support workforce engagement and service-line growth.