Director of Integrity Engineering & Moderation

GoFundMe; San Francisco (CA); On-site; USD 210,000 - 260,000; Full time

Benefits offered by this job

Fitness reimbursement

Health insurance

Massages

Standing desks

Free lunches

Team off-sites

Dog-friendly offices

Parental leave

Holidays & vacation

Commuter benefits

Volunteer days

401(k) with company matching

Udemy learning resources

Job summary

GoFundMe in San Francisco is seeking a senior engineering leader to head the integrity team, overseeing detection, moderation, enforcement, and appeals systems for donors and campaign organizers. You will drive high-throughput platforms, set precision/recall targets, and expand coverage to privacy and impersonation prevention while ensuring regulatory compliance.

You will recruit and mentor engineers, review architectures, and manage end-to-end policy enforcement pipelines across GoFundMe and

Qualifications

• 7 years of experience writing, reviewing, and operating production software systems in an on-call capacity.
• Experience collaborating with policy and legal teams to convert written platform policies into executable automated systems.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• Experience building trust, safety, fraud, or risk mitigation systems for online consumer platforms or marketplaces.
• Experience managing complete policy enforcement pipelines spanning signal detection, human review queues, enforcement actions, and appeals workflows.
• 4 years of experience managing software engineering teams, including hiring and performance management.
• Experience navigating platform regulations, including the Digital Services Act, Online Safety Act, state privacy regulations, and charitable solicitation legal requirements.
• Experience producing regulatory transparency reports and responding to data audit requests from governing authorities.
• Experience selecting, integrating, or replacing vendor software for detection and case management.

Responsibilities

• Lead the software engineering team that protects donors and campaign organizers across GoFundMe and GoFundMe Pro.
• Own end-to-end detection, content moderation, enforcement, moderation tooling, and appeals pipelines.
• Build high-throughput systems that keep harmful content off the platform while preserving seamless fundraising.
• Set rigorous precision and recall standards balancing automated intervention with human review.
• Expand platform coverage into integrity domains, including privacy, impersonation prevention, and abuse detection.
• Deliver transparency reporting and appeals workflows to satisfy regulatory obligations.
• Manage, recruit, and mentor software engineers building detection, moderation, enforcement, and appeals systems.
• Review system architecture, write code, resolve incidents, and prototype new detection methods.
• Direct the full integrity lifecycle from signal ingestion to user appeals.
• Track metrics like model precision/recall, detection coverage, and review throughput.

Skills

Production software on-call

Policy collaboration

Regulatory reporting

Leadership experience

Education

Bachelors in Computer Science or equivalent

Tools

Vendor platforms

Job description

GoFundMe in San Francisco is seeking a senior engineering leader to head the integrity team, overseeing detection, moderation, enforcement, and appeals systems for donors and campaign organizers. You will drive high-throughput platforms, set precision/recall targets, and expand coverage to privacy and impersonation prevention while ensuring regulatory compliance.

You will recruit and mentor engineers, review architectures, and manage end-to-end policy enforcement pipelines across GoFundMe and