Director of Integrated Programs & Strategy

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 150,000 - 210,000; Full time

Job summary

USAA Life Insurance Company seeks a Director, Program Manager - Integrated Programs in San Antonio, TX. The role leads a Planning & Operations team supporting underwriting and product development, guiding a portfolio of strategic programs with multi-year impact.

The position requires a senior leader who can align strategy with execution, manage budgets, and mentor managers while ensuring governance and process discipline. On-site work four days weekly in San Antonio.

Qualifications

• Bachelor's degree; OR 4 years of relevant education and / or experience.
• 8 years project and / or program management experience, including experience defining a new program and / or managing large scale projects.
• 3 years of direct team lead or management experience.
• Demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts.
• Advanced understanding and demonstrated application of risk management policies and procedures.
• Comprehensive knowledge of program management methodology and techniques and program performance evaluation.
• Proficient experience in USAA's change management methodology or similar industry change management methodology.
• Extensive experience developing, maintaining, and reporting on large

Responsibilities

• Accountable for the development and integration of multiple business programs, associated work efforts, and discrete work efforts to achieve strategic business goals and operational objectives.
• Manages the overall program and / or discrete work efforts road map which includes multi-million-dollar complex, strategic programs within a portfolio(s).
• Facilitates sequencing, prioritization, and scheduling for programs; manages program scope, schedule, and budget.
• Participates in work effort closure activities to determine benefit / business impact realization to include retrospective management.
• Provides consultation to program executives and senior / functional area management across USAA to plan and execute departmental programs and makes recommendations for process improvements to ensure they are effective.
• Keeps abreast of industry trends and best practices and on developing business strategies, identifying benefits, and defining alternatives across departmental programs and across USAA programs and / or discrete work efforts.
• Builds and manages a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Adheres to governance rigor required for work efforts.
• Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Skills

Waterfall/Agile

Risk management

Program management

Change management

Leadership

Strategic planning

Education

Bachelor's degree

4 years education/experience

Job description

USAA Life Insurance Company seeks a Director, Program Manager - Integrated Programs in San Antonio, TX. The role leads a Planning & Operations team supporting underwriting and product development, guiding a portfolio of strategic programs with multi-year impact.

The position requires a senior leader who can align strategy with execution, manage budgets, and mentor managers while ensuring governance and process discipline. On-site work four days weekly in San Antonio.