Director of Instruction

Topgolf

Holtsville (NY)

On-site

USD 54,000 - 66,000

Full time

12 hours ago

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Job summary

Topgolf seeks a Director of Instruction to lead all golf instruction at the venue in Holtsville, NY, overseeing lessons, leagues, and camps and driving growth of the instruction platform.

You will manage Lead Instructors, coordinate with events, and ensure exceptional guest experiences while maintaining budgets and equipment standards. Evening/weekend availability is required.

Qualifications

2–3 years of experience teaching golf lessons across multiple skill levels.
PGA Membership; Class A Certification preferred.
Experience managing an independent golf lesson program.
Familiarity with swing analysis technology and launch monitor technology.
Must be 21 years of age or older as required by state or local law.

Responsibilities

Coordinate, schedule, and deliver individual and group golf lessons for guests of all skill levels.
Direct tournaments, leagues, summer camps, and player development series at the venue.
Oversee Lead Instructors and develop coaching and sales skills within the team.
Manage club fitting, club repair, and general maintenance of golf equipment.
Meet budgetary requirements for the golf services program and control costs.

Skills

PGA Membership

Class A Certification

Coaching golf lessons

Swing analysis tech

Launch monitor tech

Education

Bachelor's degree preferred

Tools

Swing analysis technology

Launch monitor technology

Job description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back.

WHAT WE’RE SEEKING

Are you a PGA professional who loves teaching the game as much as growing the people around you? Do you combine technical expertise with the ability to coach, inspire, and connect with guests at every level?

We are looking for a Director of Instruction who can build and lead Topgolf's golf instruction platform at their venue, driving lesson volume, developing Lead Instructors, and creating programming that keeps guests coming back to grow their game.

If you are passionate about golf, people, and performance, this is your stage.

THE ROLE

The Director of Instruction leads all golf instruction programming at the venue, overseeing individual and group lessons, leagues, tournaments, player development series, and summer camps. This role is responsible for growing the instruction platform through exceptional teaching, community outreach, and partnership with the events team.

The Director of Instruction also manages and develops Lead Instructors, oversees club fitting and equipment maintenance, manages the golf services budget, and leverages swing analysis technology and teaching aids to deliver best-in-class learning experiences.

As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

WHAT YOU WILL DO

Lead Golf Instruction

Coordinate, schedule, and deliver individual and group golf lessons for guests of all skill levels
Utilize swing analysis technology, launch monitors, and teaching aids in all instruction programs
Walk the tee line during peak times to market the instruction platform and offer impromptu lessons
Direct tournaments, leagues, summer camps, and player development series at the venue

Grow the Instruction Platform

Grow the golf instruction program through marketing, community outreach, and partnerships
Work with the events team to promote and integrate lessons into event programming
Supervise information requests related to lesson schedules and instructional series
Develop and implement player development series ideas that drive engagement and repeat visits

Manage and Develop Instructors

Manage and develop coaching and sales skills in Lead Instructors
Build a team of instructors who deliver consistent, high-quality guest experiences
Hold instructors accountable for lesson quality, scheduling, and guest satisfaction

Manage Operations and Budget

Manage club fitting, club repair, and general maintenance of golf equipment
Maintain inventory of golf services tools, technology, and teaching aids
Meet budgetary requirements for the golf services program

CORE COMPETENCIES FOR SUCCESS

Customer Focus | Building strong customer relationships and delivering customer-centric solutions.

Builds ongoing relationships with guests at every skill level to drive lesson retention and loyalty
Asks thoughtful questions to accurately understand each guest's goals and learning needs
Follows up with guests to ensure their instruction experience is delivering results
Anticipates evolving guest interest in golf programming and adjusts offerings accordingly

Builds Effective Teams | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Develops and coaches Lead Instructors to elevate their teaching and sales capabilities
Communicates clear goals, scheduling standards, and performance expectations to the instruction team
Leverages the unique strengths of each instructor to build a well-rounded program
Creates a team culture rooted in passion for the game, excellence in teaching, and guest care

Communicates Effectively | Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Communicates with clarity and enthusiasm to guests ranging from beginners to experienced golfers
Adjusts teaching style and communication approach to suit each learner's needs and level
Partners effectively with the events team, operations leadership, and community organizations
Documents schedules, lesson programs, and equipment inventory clearly and consistently

Drives Results | Consistently achieving results, even under tough circumstances.

Grows lesson volume, programming participation, and golf services revenue consistently
Meets budgetary requirements for the golf services program and manages costs proactively
Drives the instruction team to achieve strong guest satisfaction and retention outcomes
Pursues new community relationships and marketing opportunities to expand the platform's reach

Salary: Base $60,000 + Commission

QUALIFICATIONS

2–3 years of experience teaching golf lessons across multiple skill levels
PGA Membership; Class A Certification preferred
Experience managing an independent golf lesson program
Familiarity with swing analysis technology and launch monitor technology
Must be 21 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

Let us be real — this is not your typical desk job! Here is what you will need to do to thrive in this role:

On Your Feet: Expect to stand and walk for extended periods, including up and down stairs and across the tee line
All Conditions: Ability to work in extreme weather conditions for extended periods of time
Active Tasks: Constantly demonstrating, coaching, and moving across a large outdoor and indoor venue
Lift and Move Things: Handle equipment, clubs, and supplies throughout the shift
Endurance: Keep pace with a high-volume lesson and programming schedule while maintaining energy and enthusiasm

Sounds like a fit? We cannot wait to meet with you!