Director of Institutional Analytics and Strategic Effectiveness

Bennett College; Greensboro (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

A higher education institution in Greensboro, NC is seeking a Director of Institutional Analytics and Strategic Effectiveness. This role is pivotal in developing a comprehensive analytics framework that supports evidence-based decision-making and strategic planning. The ideal candidate will lead initiatives for predictive modeling and create data dashboards to guide institutional strategy and enhance student success. Expertise in data analysis, along with a Master’s degree, is required for this position.

Qualifications

• Master’s degree in Data Analytics, Institutional Research, or related field with significant professional experience.
• Minimum 5 years experience in institutional research, data analytics, or assessment in higher education.
• Expertise in predictive modeling and creating dashboards.

Responsibilities

• Develop and implement predictive models to support student retention.
• Design and maintain interactive dashboards for data access.
• Oversee collection and reporting of institutional data.

Skills

Data-Driven Leadership

Strategic Thinking

Collaboration and Influence

Technology Integration

Communication

Commitment to Continuous Improvement

Education

Master’s degree in Data Analytics or related field

5+ years of experience in institutional research

Tools

Tableau

Power BI

Job description

Position: Director of Institutional Analytics and Strategic Effectiveness

Location: Greensboro, NC

Job Id: 190

# of Openings: 1

GENERAL SUMMARY:

The Director of Institutional Analytics and Strategic Effectiveness is a key leader responsible for developing and implementing a comprehensive institutional analytics framework that supports evidence-based decision-making, strategic planning, and continuous improvement. This role emphasizes data-driven insights, predictive modeling, and the creation of dashboards to inform institutional strategy, enhance student success, and ensure accountability.

Reporting directly to the Chief Academic Officer/Provost, the Director serves as a strategic partner to academic and administrative leaders, facilitating the alignment of institutional goals with actionable data insights. This position plays a critical role in promoting a culture of data literacy and institutional effectiveness across the campus.

ESSENTIAL JOB FUNCTIONS:

Institutional Analytics and Predictive Modeling

• Develop and implement predictive models to support student retention, persistence, and success.
• Analyze enrollment trends, graduation rates, and other key performance indicators (KPIs) to inform institutional strategy.
• Provide insights into student outcomes by leveraging tools such as statistical modeling, machine learning, and data visualization software.
• Collaborate with departments to use predictive analytics for targeted interventions and resource allocation.

Data Visualization and Dashboards

• Design and maintain interactive dashboards that provide real-time access to institutional data.
• Develop clear, actionable data presentations for campus leaders to support decision-making.
• Translate complex data into user-friendly formats for non-technical audiences, including faculty, staff, and the Board of Trustees.
• Monitor and communicate trends in institutional data to inform planning and continuous improvement efforts.

Institutional Research and Reporting

• Oversee the collection, validation, analysis, and reporting of institutional data to ensure accuracy and compliance with federal, state, and accrediting body requirements.
• Prepare reports on institutional performance, including retention, graduation, and achievement outcomes.
• Support accreditation processes by providing data and documentation that demonstrate institutional compliance and effectiveness.

Strategic Planning and Institutional Effectiveness

• Facilitate the integration of data analytics into the strategic planning process to ensure alignment with institutional goals and priorities.
• Lead the monitoring and evaluation of progress toward achieving the goals outlined in the College’s Strategic Plan.
• Develop frameworks for assessing institutional effectiveness at the program, department, and institutional levels.
• Coordinate the development and maintenance of assessment calendars, templates, and reporting structures.

Collaboration and Campus-Wide Engagement

• Serve as a resource to faculty, staff, and administrators by providing training and support in data literacy and assessment methodologies.
• Facilitate workshops, Data Days, and institutional reviews to promote a culture of data-informed decision-making.
• Collaborate with Enrollment Management, Student Success, and academic units to align data initiatives with institutional priorities.

Compliance and Accreditation Support

• Coordinate reporting efforts to ensure compliance with accrediting bodies, federal, and state regulations.
• Prepare data and documentation to support self-studies, reaffirmation efforts, and quality improvement initiatives.
• Demonstrate the use of data to support institutional accountability and mission fulfillment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Data-Driven Leadership: Ability to create actionable insights from data to inform institutional decisions and strategies.
• Strategic Thinking: Strong skills in aligning analytics with institutional goals and long-term planning.
• Collaboration and Influence: Ability to work effectively with diverse stakeholders without direct supervisory authority.
• Technology Integration: Proficiency in leveraging technology for data collection, modeling, and visualization.
• Communication: Strong capability to communicate complex information clearly to both technical and non-technical audiences.
• Commitment to Continuous Improvement: Dedication to fostering a culture of accountability, learning, and innovation.

EDUCATION AND EXPERIENCE:

Required:

• Master’s degree in Data Analytics, Institutional Research, Higher Education Administration, or a related field with significant professional experience (Doctorate preferred).
• Minimum of 5 years of experience in institutional research, data analytics, or assessment in a higher education environment.
• Expertise in data analysis, predictive modeling, and creating dashboards using tools such as Tableau, Power BI, or similar platforms.
• Strong knowledge of accreditation standards and compliance expectations.
• Demonstrated ability to translate complex data into actionable insights for decision-making.
• Excellent analytical, organizational, and communication skills.

Preferred:

• Doctorate in a related field is preferred.
• Experience working in a private or faith-based institution or an HBCU.
• Familiarity with student information systems (e.g., SONIS, Colleague, Banner) and database management systems.
• Experience developing and implementing predictive analytics models for student success.
• Knowledge of diversity, equity, and inclusion (DEI) metrics and their application in institutional planning.