Director of Institutional Research

Assumption University; Worcester (MA); On-site; USD 130,000 - 180,000; Full time

Job summary

Assumption University seeks a Director of Institutional Research to lead data analytics, institutional research, and business intelligence. You will develop dashboards, perform predictive analyses, and deliver insights to support executive decisions and planning.

You will coordinate assessment, program reviews, surveys, and continuous improvement across the university, ensuring data quality and accountability. Strong communication with leadership and stakeholders is essential.

Qualifications

• Master's degree in data science or related field and 5+ years in IR, data analysis, and assessment.
• Experience with statistical analyses and data interpretation; ability to communicate findings.
• Experience in higher education reporting, accreditation, program review, and analytics governance.

Responsibilities

• Develop and maintain enterprise dashboards, scorecards, and KPIs for executive decision-making.
• Conduct predictive and prescriptive analyses related to enrollment, retention, graduation, and resource allocation.
• Coordinate institutional reporting (IPEDS, NECHE) and prepare institutional fact books and executive summaries.
• Lead assessment processes, program reviews, and surveys; promote data-informed continuous improvement.
• Develop institutional performance metrics and dashboards to monitor strategic plan progress; present findings to leadership.

Skills

Data analytics

Data visualization

Statistical analysis

Project management

Cross-functional collaboration

Communication

Education

Master's degree in data science, higher education administration, or related field

Job description

Description

The Director of Institutional Research serves as the University's lead professional for data analytics, institutional research, business intelligence, assessment, and evidence-informed decision-making.

The position is responsible for developing and maintaining institutional dashboards, conducting predictive and prescriptive analyses, identifying trends and risk factors, and providing strategic insights to support executive leadership and institutional planning.

In addition, the Director coordinates academic and administrative assessment processes, program review activities, institutional surveys, and continuous improvement initiatives that promote a culture of evidence and accountability across the University.

Requirements

Data Analytics and Business Intelligence

• Develop and maintain enterprise dashboards, scorecards, key performance indicators, and data visualizations that support executive decision-making.


• Conduct advanced statistical analyses and predictive modeling related to enrollment, retention, persistence, graduation, student success, and resource allocation.


• Design and maintain reporting structures that provide timely, accurate, and actionable information to university leadership.

Institutional Research, Reporting, and Data Quality

• Coordinate federal and accreditation reporting requirements, including IPEDS, NECHE, and other mandatory submissions.


• Develop institutional fact books, performance reports, and executive summaries.

Assessment, Program Review, and Continuous Improvement

• Coordinate the University's academic and administrative assessment processes, ensuring alignment with institutional priorities and accreditation expectations. Oversee the collection, analysis, and reporting of assessment results and facilitate the use of findings for continuous improvement.


• Manage institutional survey administration and analysis, including student, faculty, staff, alumni, and stakeholder surveys.

Strategic Planning and Institutional Effectiveness

• Support the development, monitoring, and evaluation of institutional strategic plan goals and performance measures.


• Develop institutional performance metrics and dashboards to measure progress toward strategic priorities.

Other Duties

• Present analytical findings and institutional performance data to campus leadership and governance groups


• Handle sensitive issues and information with confidentiality and discretion.

KNOWLEDGE, SKILLS & ABILITIES:

• Data science methodologies and statistical analysis techniques.


• Business intelligence and data visualization principles.


• Institutional research and assessment practices in higher education.


• Survey research and program evaluation.


• Project management and cross-functional collaboration.


• Lead institution-wide analytics and assessment initiatives.

REQUIRED MINIMUM QUALIFICATIONS:

A master's degree in data science, higher education administration, or a closely related field and a minimum of five years of experience in institutional research, data analysis, and assessment. Experience conducing statistical analyses and interpreting data sets. Demonstrated ability to communicate analytical findings to various audiences. A combination of education experience may be considered in Liu of requirements.