Director of Inpatient Operations

Spectrum Health Systems, Inc; Weymouth (MA); On-site; USD 83,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Tuition reimbursement

401k with company match

Employee discounts

Job summary

Spectrum Health Systems, Inc. seeks a Director of Inpatient Operations for the New England Recovery Center in Westborough, MA. This full-time exempt role leads inpatient program operations and supports leadership to ensure regulatory compliance.

The position requires a Master’s in social work, counseling, or human services with licensure, plus five years of management experience in healthcare or behavioral health. Strong communication and budgeting skills are essential.

Qualifications

• Master's degree in social work, counseling, or human services required.
• Counseling field licensure required.
• Experience with DPH BSAS licensing requirements preferred.
• Five+ years of management/supervisory experience in healthcare or behavioral health preferred.
• Excellent verbal, social and writing skills required.
• Ability to develop budgets, policies and procedures and motivate managers and staff.

Responsibilities

• Oversee programmatic and administrative operations for inpatient services.
• Provide support to the Executive Director of Inpatient Services/ Program Directors to ensure regulatory compliance.
• Promote customer service, professionalism, and quality improvement in behavioral health services.
• Represent Spectrum to markets and foster positive public relations for Spectrum's services.
• Meet business needs of the organization, including hours beyond 40 per week when required.

Skills

Verbal and written communication

Interpersonal skills

Leadership and management

Problem solving

Education

Master's degree in social work, counseling, or human services

Counseling field licensure

Experience with regulatory/accreditation standards

Job description

Description

Location: Westborough, MA - New England Recovery Center

Schedule: Full-time, 40 hours per week. Exempt position - may require more than 40 hours as needed.

Pay Rate: $83,200 - $89,440/year

Benefits:

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Director of Inpatient Operations is responsible for:

• The programmatic and administrative operations for all inpatient services, assigned.
• Providing support to the Executive Director of Inpatient Services/ Program Directors, and other management to ensure that the programs are in compliance with all regulatory and accreditation standards.
• Promoting an atmosphere of customer service amongst staff, professionalism, excellence in behavioral education services, ensuring the provision of safe and dignified facilities for clients and staff, employing sound business practices, aggressive expansion of services and quality improvement practices.
• Representing NERC/Spectrum to the various markets in which the organization operates and fosters positive public relations and promote Spectrum's services.
• Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week.

Qualifications

Qualifications:

• Minimum of a Masters degree in social work, counseling, human services, AND counseling field licensure required.
• Experience working with DPH BSAS licensing requirements, healthcare insurance companies and CARF accreditation standards preferred.
• Five years of management and/or supervisory experience in a healthcare or behavioral health environment preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must have excellent interpersonal skills and be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.
• Must possess in-depth knowledge of business practices to lead, direct and evaluate operational activities, ability to develop budgets, policies and procedures, and to provide effective management and motivation of managers and staff.
• Experience in pursuing new business opportunities and marketing of services preferred.