Director of Information Technology

Walmart; Seattle (WA); On-site; USD 76,500 - 103,500; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Retail Technology Group (RTG) is seeking a full-time IT leader to analyze complex business needs, design technical solutions, and manage end-to-end software releases. You will lead a team, ensure quality, and coordinate with clients and stakeholders.

Responsibilities include directing production tasks, reviewing designs, and maintaining vendor relationships, with a focus on delivering reliable systems and strong customer satisfaction.

Qualifications

• Leadership and strategic thinking required for IT leadership roles.
• Ability to manage multiple priorities and drive initiatives to completion.
• Strong communication skills for stakeholder engagement.
• Experience in information systems development and implementation.

Responsibilities

• Analyzes complex business needs and recommends technical solutions.
• Ensures maintainability by enforcing standards for implementing solutions.
• Directs operations to execute production tasks per schedule and meet customer expectations.
• Produces detailed release timelines and monitors software progress.
• Directs and prioritizes workload of subordinate staff.
• Reviews designs, code, and unit tests.
• Approves business requirements before technical solutions.
• Participates in hardware/software evaluations and vendor contracts.
• Represents IT in customer review meetings when appropriate.
• Directs education programs for staff.

Skills

Leadership

Strategic thinking

Project management

Communication

Education

Bachelor’s degree in computer science or related field

PCI ISA Certification

Tools

NetSuite

Java

JSON

SuiteScript

HTML

SQL

Reporting & KPIs

Job description

Retail Technology Group (RTG) is a leader in the Point of Sale Industry, delivering end‑to‑end technology solutions to major retailers.

Job Type

• Full‑time

Pay

• From $90,000.00 per year

Essential Job Duties

• Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions.
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions and business communications.
• Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.
• Produces detailed time line for each application release and implements effective project control by monitoring the progress of the software release and reporting the status.
• Directs and prioritizes the workload of subordinate personnel.
• Reviews all designs, code, and unit test plans where applicable.
• Approves all business requirements prior to the technical solution.
• Participates in all hardware and software evaluations and maintains vendor contracts.
• Represents the IT function at customer review meetings when appropriate.
• Directs education programs for staff.
• Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications, or troubleshooting.

Qualifications & Basic Job Requirements

• NetSuite / Java / JSON / SuiteScript / HTML / SQL / Reporting & KPIs
• Cisco / MPLS / SD‑WAN / Wireless / Public vs Private Cloud / Sophos / VPN / eMail
• Microsoft Windows Server / Windows 7 & 10 / Veeam / Patch management / MS Office & Office 365
• Cloud PBX & Call Center (Nice InContact) / Fonality / Mobility / Fiber / SIP
• Security (anti‑malware) / PCI / Remote Access (LogMeIn, CMC, etc) / Business Continuity & Disaster Recovery

Success Factors

• Leadership: a demonstrated ability to lead people and get results through others.
• Strategy and planning: the ability to think ahead and plan over a 12–24 month time span.
• Management: the ability to organize and manage multiple priorities and resolve conflicting directives.
• Information systems development and implementation.
• Problem analysis and resolution at both a strategic and tactical level.
• Advocate for employee training & development and user training.
• Technical skills and experience in local, wide‑area, and cloud‑based networks.
• Strong customer orientation.
• Excellent interpersonal and communication skills – verbal and written.
• High‑performance teams and a strong team player.

Education and Experience

• Bachelor’s degree in computer science or related field or related experience.
• Minimum of eight (8) years of experience within information technology.
• Experience in the most current technologies and products used in the industry.
• PCI ISA (Internal Security Assessor) Certification.

Working Conditions

• Full‑time position, normal business hours Monday through Friday.
• Regularly requires long hours and frequent weekend work.
• Off‑site training or vendor meetings may be required, typically in the local area.

Supervisory Responsibilities

• Salary administration.
• Conducts interviews and makes recommendations for new hires, consultants, and/or replacement personnel.
• All IT staff report up through this position.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location

• In person