Director of Information Systems

The Pennant Group; Tennessee; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

True Work-Life balance

Full benefits package

Your voice matters! - Leadership and a

Professional development

Job summary

The Pennant Group seeks an experienced IS leader to drive the growth and development of Cornerstone’s information systems. Based in Eagle, Idaho with travel to Western US operations, this role requires strong leadership and a focus on data security, system efficiency, and stakeholder communication.

Responsibilities include building a field-driven IS team for home health and hospice, managing HomeCare Homebase and other IT solutions, and guiding IS strategy for acquisitions while ensuring PHI

Qualifications

• Senior IS leadership experience with strong technical background.
• Proven ability to lead and motivate an IS team in healthcare.
• Experience balancing IS investment with performance outcomes.
• Familiarity with HomeCare Homebase and enterprise systems.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Recruiting and developing a home health and hospice focused IS team in a field-driven model.
• Managing Cornerstone’s relationship with its Electronic Medical Records partner, HomeCare Homebase, and other IS solutions.
• Improving IS outcomes and user experience by reviewing IS spend and performance.
• Ensuring agency compliance with data security and PHI regulations.
• Communicating IS priorities, strategies, spend, and risks to diverse audiences.
• Refining IS solutions for new acquisitions across the Western U.S.
• Troubleshooting complex issues and supporting users in Citrix environments and core applications.

Skills

IS leadership

Technical skills

Problem solving

Team management

Change management

Project coordination

Communication

Mobile workforce

Tools

HomeCare Homebase

ADP Enterprise

Workday

Great Plains

Citrix

Job description

JOB SUMMARY

Under the direction of the VP of Information Systems, will play a key role in the growth and development of Cornerstone. This position is based in our Eagle, Idaho Service Center with expected travel to Cornerstone’s operations across the Western United State

DUTIES & RESPONSIBILITIES

• Recruiting and developing a home health and hospice focused IS team in a manner consistent with ESI’s “field-driven” model.
• Managing Cornerstone’s relationship with its Electronic Medical Records partner, HomeCare Homebase, and other IS solutions.
• Improving Cornerstone’s IS outcomes and user experience by proactively reviewing and effectively managing Cornerstone’s IS spend.
• Ensure that Cornerstone Agencies remain in full compliance with state and federal statutes, rules, and regulations governing data security and protected health information.
• Communicating to a variety of audiences regarding IS priorities and strategies, data security issues, IS spending, and other drivers of performance; opportunities and risks.
• Refining and developing IS solutions and strategies for new acquisitions across the Western U.S.
• Responding to email and personnel requests for technical support, with a focus on addressing more complex issues that are escalated from team members, including troubleshooting remote desktops, laptops, printers, and network connectivity, assisting users in accessing their email and data through a Citrix environment, and ensuring the functioning of key clinical and financial applications- including HomeCare Homebase, ADP Enterprise, Workday, and Great Plains.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Four plus years of Demonstrated expertise as a IS leader, including but not limited to: Outstanding technical skills
• Excellent problem solving skills
• Demonstrated leadership ability, team management, and interpersonal skills
• Proven capability to motivate change and galvanize action through synthesis and interpretation of IS and operational data
• Experience meeting the IS needs of a mobile workforce will be strongly considered in the home health and hospice industry and specifically with HomeCare HomeBase will be strongly considered
• Ability and commitment to balance multiple projects and meet deadlines
• Excellent written and oral communication skills
• Experience leading major IT projects
• Willingness to balance the existing system while challenging the \"status quo\"
• Ability to excel in a service oriented environment
• Positive attitude and desire to comply with the Cornerstone culture and Core Values: Compassion, Accountability, Passion to Learn, Love One Another, Intelligent Risk-taking, Customer 2nd, and Ownership.

Location: Hybrid, TN

Why Join Us?

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, CAPLICO: Customer Second – We prioritize and support our team so they can deliver exceptional care. Accountability – Own your work and outcomes. Passion for Learning – Grow continuously with curiosity and culture. Love One Another – Build authentic, respectful, and trusting relationships. Intelligent Risk Taking – Innovate and challenge the status quo. Celebrate – Recognize the small wins, they add up! Ownership – Be the CEO of your role.

Additional Benefits:

• True Work-Life balance – We believe in taking care of yourself before you take care of others!
• Full benefits package (medical, dental, vision, 401(k) with match) Paid time off, holiday pay, and professional development
• Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.

About Pennant Services

We support over 250 home health, hospice, senior living, and home care operations across 19 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care. www.pennantgroup.com

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Pennant Group is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant now operate more than 250 senior living, home health, hospice, and home care operations across 16 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

More information about Pennant is available at https://pennantgroup.com/.

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.