Director of Information Systems

Pennant Group; Eagle (ID); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full benefits package

Paid time off

Professional development

Job summary

Pennant Services is seeking an IS leader based in its Eagle, Idaho/ TN hybrid operations with travel across Western U.S. to support Cornerstone.

The role focuses on building and leading an IS team for home health and hospice, managing key software partners like HomeCare HomeBase, and driving cost-effective IS solutions. The successful candidate will coordinate IS initiatives across clinical and financial apps (HomeCare HomeBase, ADP Enterprise, Workday, Great Plains), ensure data security

Qualifications

• Four plus years of demonstrated expertise as an IS leader with strong technical and leadership capabilities.
• Experience delivering IS solutions for mobile/workforce environments and familiarity with HomeCare HomeBase preferred.
• Proven ability to manage multiple projects, communicate effectively, and drive results in a healthcare setting.

Responsibilities

• Recruit and develop a home health and hospice IS team aligned with the field-driven model.
• Manage Cornerstone’s relationship with HomeCare Homebase and other IS solutions.
• Improve IS outcomes and user experience by reviewing and managing IS spend.

Skills

IS leadership

Technical skills

Problem solving

Leadership

Communication

IT project leadership

Tools

HomeCare HomeBase

Citrix

ADP Enterprise

Workday

Great Plains

Job description

JOB SUMMARY

Under the direction of the VP of Information Systems, will play a key role in the growth and development of Cornerstone. This position is based in our Eagle, Idaho Service Center with expected travel to Cornerstone’s operations across the Western United State

DUTIES & RESPONSIBILITIES

• Recruiting and developing a home health and hospice focused IS team in a manner consistent with ESI’s “field-driven” model.
• Managing Cornerstone’s relationship with its Electronic Medical Records partner, HomeCare Homebase, and other IS solutions.
• Improving Cornerstone’s IS outcomes and user experience by proactively reviewing and effectively managing Cornerstone’s IS spend.
• Ensure that Cornerstone Agencies remain in full compliance with state and federal statutes, rules, and regulations governing data security and protected health information.
• Communicating to a variety of audiences regarding IS priorities and strategies, data security issues, IS spending, and other drivers of performance; opportunities and risks.
• Refining and developing IS solutions and strategies for new acquisitions across the Western U.S.
• Responding to email and personnel requests for technical support, with a focus on addressing more complex issues that are escalated from team members, including troubleshooting remote desktops, laptops, printers, and network connectivity, assisting users in accessing their email and data through a Citrix environment, and ensuring the functioning of key clinical and financial applications- including HomeCare Homebase, ADP Enterprise, Workday, and Great Plains.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Four plus years of Demonstrated expertise as a IS leader, including but not limited to:
  • Outstanding technical skills
  • Excellent problem solving skills
  • Demonstrated leadership ability, team management, and interpersonal skills
  • Proven capability to motivate change and galvanize action through synthesis and interpretation of IS and operational data
• Experience meeting the IS needs of a mobile workforce will be strongly considered in the home health and hospice industry and specifically with HomeCare HomeBase will be strongly considered
• Ability and commitment to balance multiple projects and meet deadlines
• Excellent written and oral communication skills
• Experience leading major IT projects
• Willingness to balance the existing system while challenging the “status quo”
• Ability to excel in a service oriented environment
• Positive attitude and desire to comply with the Cornerstone culture and Core Values:
  • Compassion, Accountability, Passion to Learn, Love One Another, Intelligent Risk-taking, Customer 2nd, and Ownership.

Location: Hybrid, TN

Why Join Us?

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “ CAPLICO ”:

• Customer Second – We prioritize and support our team so they can deliver exceptional care.
• Accountability – Own your work and outcomes.
• Passion for Learning – Grow continuously with curiosity and culture.
• Love One Another – Build authentic, respectful, and trusting relationships.
• Intelligent Risk Taking – Innovate and challenge the status quo.
• Celebrate – Recognize the small wins, they add up!
• Ownership – Be the CEO of your role.

Additional Benefits:

• True Work-Life balance – We believe in taking care of yourself before you take care of others!
• Full benefits package (medical, dental, vision, 401(k) with match)
• Paid time off, holiday pay, and professional development
• Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.

About Pennant Services

We support over 250 home health, hospice, senior living, and home care operations across 19 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care.

www.pennantgroup.com

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.