Director of Indoor Golf Operations & Member Experience

Pin Club; Eau Claire (WI); Sur place; USD 75 000 - 110 000; Plein temps

Résumé du poste

Pin Club in Eau Claire, Wisconsin is seeking an experienced Director of Golf Operations to lead our team and grow a premium indoor golf concept.

You will develop leagues, tournaments, and programming; mentor instructors and pros; ensure a welcoming, high-caliber member experience; and help with events and facility operations.

The role requires strong leadership, golf knowledge, and comfort with simulator technology and hospitality in a membership-based environment.

Qualifications

• Associate degree or higher required.
• Strong customer-service and interpersonal skills.
• Excellent verbal and written communication.
• Ability to communicate with golfers of all levels.
• Strong organizational and problem-solving skills.
• Willingness to participate in all aspects of facility operations.
• Comfortable learning golf simulator technology and reservation/POS systems.

Responsabilités

• Lead golf operations, programming, leagues, tournaments, and events.
• Serve as a knowledgeable golf resource for members, guests, and staff.
• Collaborate with Pin Club instructors and golf professionals.
• Develop programming to appeal to diverse skill levels and backgrounds.
• Model Pin Club standards in customer service and operations.

Connaissances

Customer service

Communication skills

Organization

Problem-solving

Independence

Technology literacy

Formation

Associate degree or higher

Bachelor's degree in Sport Management, Business, Recreation, Hospitality, Golf Management, or a related field

Outils

Golf simulator tech

Reservation systems

POS systems

Description du poste

Pin Club in Eau Claire, Wisconsin is seeking an experienced Director of Golf Operations to lead our team and grow a premium indoor golf concept.

You will develop leagues, tournaments, and programming; mentor instructors and pros; ensure a welcoming, high-caliber member experience; and help with events and facility operations.

The role requires strong leadership, golf knowledge, and comfort with simulator technology and hospitality in a membership-based environment.