Director, Inclusive Design & Accessibility

Unum; Atlanta (GA); On-site; USD 140,000 - 210,000; Full time

Job summary

Unum is seeking a Director of Inclusive Design & Accessibility to lead a centralized UX practice and embed accessible, user-centered design across the SDLC. This onsite, campus-based role combines people leadership with governance, education, tooling, and cross-functional influence to elevate accessibility enterprise-wide.

You will collaborate with Product, Engineering, Legal, and Compliance to define standards, drive WCAG conformance, and build scalable templates and processes that reduce

Qualifications

• Bachelor's degree or equivalent relevant experience in UX, design, technology, engineering, business, or a related field.
• Typically, 10 or more years of progressive experience in UX, digital product development, accessibility, or related disciplines, including people leadership.
• Demonstrated experience developing talent, planning capacity, assigning work, and building design capability in a complex organization.
• Deep working knowledge of WCAG and the ability to translate success criteria into practical design, content, engineering, and testing expectations.
• Working knowledge of ADA, Section 508, and related U.S. accessibility requirements, with judgment about when to engage Legal and Compliance.
• Hands-on familiarity with assistive technologies and evaluation methods.

Responsibilities

• Lead UX Design Talent & Practice by coaching and developing designers and aligning staffing with product priorities.
• Advance inclusive, user-centered design through discovery to production, research collaboration, and accessibility annotations.
• Define accessibility practices across planning, discovery, requirements, design, development, testing, release, and monitoring.
• Own standards, governance and enablement for accessibility, including WCAG conformance and tooling under governance.
• Partner with Product, Engineering, Architecture, Quality, DevOps, Risk, Legal, and Compliance to embed accessibility requirements and verification.
• Build learning programs, coaching, and reusable guidance to uplift design capability across the organization.

Skills

UX leadership

Inclusive design

Accessibility standards

Cross-functional collaboration

Design governance

Education

Bachelor's degree or equivalent in UX/design/related

Job description

Unum is seeking a Director of Inclusive Design & Accessibility to lead a centralized UX practice and embed accessible, user-centered design across the SDLC. This onsite, campus-based role combines people leadership with governance, education, tooling, and cross-functional influence to elevate accessibility enterprise-wide.

You will collaborate with Product, Engineering, Legal, and Compliance to define standards, drive WCAG conformance, and build scalable templates and processes that reduce