Director of Human Resources — Strategic People Leader

Neighborhood Legal Services of Los Angeles County; Glendale (CA); On-site; USD 145,000 - 163,000; Full time

Benefits offered by this job

Competitive Salary

Generous Time Off

Comprehensive Benefits

Technology reimbursement

Bilingual supplement

Job summary

Neighborhood Legal Services of Los Angeles County (NLSLA) is seeking a Director of Human Resources to guide people strategy, culture, and operations. Reporting to the Chief Operating Officer, the role leads HR staff, attracts and retains talent, and aligns practices with the organization’s mission.

This exempt position emphasizes leadership, compliance with employment laws, and partnering with leadership to drive organizational impact.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field or equivalent experience.
• Minimum of 10 years of human resource experience.
• Proven leadership and management experience, with a minimum of 7 years supervising and developing staff.
• Excellent verbal and written communication skills.
• Exceptional interpersonal, negotiation, and conflict resolution skills.
• Strong analytical and problem-solving abilities.
• Demonstrated commitment to supporting people from different backgrounds and lived experiences.
• Ability to influence and guide organizational leaders on people strategy and workplace culture.
• Ability to serve as a trusted thought partner to leadership while effectively engaging employees across the organization.
• Detail-oriented with a strong focus on following processes and maintaining clear, consistent communication.
• Ability to design and deliver effective training programs for diverse employee groups.
• Strong organizational skills with the ability to prioritize responsibilities and delegate effectively.
• Demonstrated integrity, professionalism, and discretion when handling confidential information.
• Thorough knowledge of employment laws and regulations, with the ability to research and interpret regulatory requirements.
• Proficient with Microsoft Office Suite or related software.
• Experience with or the ability to quickly learn the organization’s human resources information system (Paylocity) and talent management platforms.

Responsibilities

• Shape and reinforce a workplace culture that reflects and advances the organization’s mission and values.
• Develop and implement long-term and near-term strategies to attract, develop, and retain top talent.
• Advise on compensation and benefits strategies to ensure the organization remains competitive in the employment market.
• Provide strategic guidance on change management initiatives to support sustainable growth and organizational impact.
• Develop and implement HR policies, initiatives, and training programs aligned with organizational priorities and evolving workforce needs.
• Build and maintain an effective HR infrastructure that promotes professional development and supports employee retention.
• Provide leadership and guidance in managing talent acquisition processes.
• Oversee the administration of employee benefits and leave programs in partnership with HR team members.
• Lead the organization’s performance management strategy, including evaluation processes and leadership coaching.
• Design, oversee, and continuously improve the organization’s HRIS.
• Coach and support managers in leading their teams, addressing performance concerns, and fostering growth.
• Serve as a welcoming, confidential resource for employees and maintain sound judgment.
• Collaborate with departmental leaders to understand workforce needs and required competencies.
• Analyze workforce data to inform strategic decisions.
• Ensure compliance with employment laws and proactively identify HR-related risks.
• Develop and implement employment policies in line with federal, state, and local laws.
• Oversee compliance with the Collective Bargaining Agreement.
• Partner with Labor Counsel and the Executive Office to address complex employment matters.

Skills

Leadership

Communication

Employee relations

Strategic planning

Negotiation

Analytical thinking

Confidentiality

Training & development

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Paylocity

HRIS/Talent management platforms

Job description

Neighborhood Legal Services of Los Angeles County (NLSLA) is seeking a Director of Human Resources to guide people strategy, culture, and operations. Reporting to the Chief Operating Officer, the role leads HR staff, attracts and retains talent, and aligns practices with the organization’s mission.

This exempt position emphasizes leadership, compliance with employment laws, and partnering with leadership to drive organizational impact.