Director of Human-Centered Design & Experience

Ford Design; Dearborn (MI); Híbrido; USD 142.000 - 268.000; Jornada completa

Descripción de la vacante

Ford Design seeks a Chief Designer - Experience to lead a multi-disciplinary team, own a brand domain, and drive strategic design direction across physical and digital experiences. You’ll identify customer, business, and technology opportunities, guiding teams to ideate, visualize, and prototype future experiences.

You’ll champion a holistic, customer‑first approach, iterating rapidly to deliver desirable and viable experiences at scale, coordinating across Ford Design, Marketing, Technology,

Formación

• Bachelor’s degree in Design, HCI, or related field.
• 10+ years of work experience (8 years with a Master’s degree).
• 5+ years of experience applying human-centered design methods across physical and digital touchpoints, aligning hardware, software, and service into a cohesive experience.
• Deep understanding of the human-centered design process and application from research to prototyping to product release.
• 4+ years of experience leading multidisciplinary design teams.

Responsabilidades

• Define strategic briefs and lead project execution: Define the problem and opportunity, set learning objectives for research, translate insights into prototypes, and define assumptions and plans for testing.
• Oversee the design and development of end-to-end experiences within the domain, ensuring physical and digital enablers are designed and timed together as one cohesive system.
• Be a hands‑on leader: Generate ideas, actively participate in ideation and co‑creation sessions, and inspire teams to do the same.
• Embody Ford Design culture: Foster a visionary and innovative design culture within the team, encouraging bold thinking, creativity, and a collaborative environment.
• Represent the Experience Design function: Collaborate across departments, ensuring a human‑centered focus throughout.
• Influence product vision and strategy: Apply domain expertise and experience design leadership.
• Communicate strategic recommendations: Clearly articulate the “why” behind the “what” to diverse stakeholders.
• Oversee multiple projects: Maintain high quality, accuracy, and impact. Ensure on‑time delivery, effective outcomes, and project team success through clear and measurable goals.
• Identify opportunities for business value: Articulate the rationale for design solutions in the context of business and user needs.
• Continuously evaluate and refine ideas: Collaborate with others to improve ideas for distinctiveness, relevance, and effectiveness.

Conocimientos

Leadership

Cross-functional collaboration

Human-centered design

Strategic thinking

Executive communication

Educación

Bachelor’s degree in Design, HCI, or related field

Master’s degree in Design, HCI, or related field

Descripción del empleo

Ford Design seeks a Chief Designer - Experience to lead a multi-disciplinary team, own a brand domain, and drive strategic design direction across physical and digital experiences. You’ll identify customer, business, and technology opportunities, guiding teams to ideate, visualize, and prototype future experiences.

You’ll champion a holistic, customer‑first approach, iterating rapidly to deliver desirable and viable experiences at scale, coordinating across Ford Design, Marketing, Technology,