Director of HR Strategic Services

Baylor Scott & White Health; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Tuition Reimbursement

PTO accrual from Day 1

Health benefits

Job summary

Baylor Scott & White Health is seeking a Director of HR Strategic Services - Region to lead HR programs across a designated area. You will partner with business and clinical leaders to align HR solutions with organizational goals, drive performance, and advance workforce initiatives.

You will guide staffing, development, and change efforts, coaching leaders toward higher engagement and effectiveness. This role oversees HR planning, budgets, and cross-functional collaboration in a large

Qualifications

• Bachelor's degree in HR, Business, or related field.
• 3+ years of HR experience, healthcare preferred.
• Experience in a leadership role is preferred.
• HR certifications (e.g., SPHR, PHR, SHRM-SCP) preferred.
• Demonstrated written and verbal communication skills.

Responsibilities

• Directs strategic HR services as HR business partner for an assigned area of BSWH.
• Identifies and cultivates relationships with business and clinical partners to forecast human capital needs.
• Meets with managers to address challenges and develop HR strategies.
• Advises managers on performance standards, engagement, and retention.
• Develops partnerships across HR functions and accelerates organizational change.
• Coaches leadership to improve HR competencies and effectiveness.
• Translates business plans into HR programs and actions.

Skills

HR leadership

Stakeholder management

Communication

Change management

Education

Bachelor's degree in HR or related field

Job description

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott and White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well.

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott and White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

Dir HR Strategic Services - Region implements and monitors HR programs and policies for Baylor Scott and White Health (BSWH) in a specific business area. Expertise includes talent acquisition, compensation, benefits, training, employee relations, performance management, and diversity. Administers and customizes HR programs and policies to support BSWH goals and engage the workforce. Addresses employee questions and concerns about HR policies and programs. Ensures all documentation and records are accurate, updated, and compliant with regulations. A region Director translates and implements strategic plans and goals for their area. They make final judgments on operational matters and ensure goals are achieved. They recommend policies and organizational changes for their area. They plan and execute projects and initiatives that meet annual goals. They plan and direct the operations of a department or area, handling staffing, processes, budgets, and costs. They manage and advise subordinates to meet schedules, resolve technical problems, and monitor performance. They oversee a larger, more complex organization or functional area than a manager. Often, they have one or more managers or supervisors reporting to them.

Essential Functions Of The Role

• Directs strategic HR services as HR business partner for an assigned area of responsibility for BSWH.
• Identifies, establishes, and cultivates relationships with business and clinical partners. Understands the business and identifies human capital needs to ensure HR solutions meet organizational needs.
• Meets regularly with operational managers to address business challenges, issues, and goals. Develops HR strategies to support the organization's objectives.
• Advises managers in establishing clear standards for performance, employee engagement, and retention.
• Develops and maintains partnerships across HR functions and centers of excellence. Delivers value‑added services to managers and employees. Accelerates organizational change and effectiveness.
• Coaches and guides the leadership teams with a goal to increase their leadership, best practices, and HR competencies and expertise.
• Applies foundational organizational development tools to drive and manage change, enable process improvement, and maximize employee engagement performance.
• Translates strategic and operational business plans of client groups into HR strategic and operational plans that add value.
• Manages HR planning and development of organizational alignment, structures, architecture, and support systems. Enhances the facility's evolving business needs and goals.
• Collaborates with business leaders to implement performance planning, talent planning, and performance management. Develops reward programs linked to a progressive succession and organizational planning process.

Key Success Factors

• Bachelor’s degree in HR, Business, or related degree preferred.
• 3+ years of experience in Human Resources or related field, with healthcare experience preferred.
• Experience in a leadership role preferred.
• HR Certifications preferred (e.g., SPHR, PHR, SHRM-SCP, SHRM-CP).
• Experience as an HR business partner supporting multiple client groups preferred.
• Exceptional written and verbal communication skills.
• Ability to create exceptional business relationships with business leaders and key stakeholders.
• Work collaboratively in a large healthcare organization to deliver HR programs and messages quickly, consistently, and effectively across channels and locations.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - Bachelor's
• EXPERIENCE - 3 Years of Experience