Director of HR Operations & Shared Services

Jobot; Town of Jackson (WI); On-site; USD 180,000 - 195,000; Full time

Benefits offered by this job

Bonus opportunity

Executive leadership exposure

Multi-location collaboration

Job summary

Jobot is seeking a Director of HR Operations & Shared Services with strong benefits administration experience and a track record of leading centralized HR services in a manufacturing environment. This role blends strategic leadership with hands-on execution and oversees five direct reports across multiple locations.

You will lead corporate HR operations covering benefits, payroll, HRIS (Paylocity), and talent acquisition; establish service standards; manage vendors and compliance; and develop

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field.
• 10+ years HR experience, with 5+ years in corporate benefits and HRIS.
• Experience leading an HR services function and developing teams.
• Strong benefits administration expertise with broker management, RFPs, and negotiations.
• Experience with Paylocity or HRIS platforms.
• Experience supporting employees across multiple locations/states in manufacturing.
• Strong communication, project management, analytics, and MS 365 skills.
• SHRM or HRCI certification.
• Occasional travel to company locations.

Responsibilities

• Lead corporate HR operations across benefits, payroll, HRIS, talent acquisition, and employee services.
• Establish HR priorities, service standards, and consistent processes across locations.
• Oversee benefits administration, open enrollment, education, and leave administration.
• Manage broker and vendor relationships including RFPs, negotiations, service performance, and renewal support.
• Optimize HR systems, preferably Paylocity, to improve automation, reporting, data accuracy, and employee self-service.
• Oversee accurate, timely multi-state payroll and support compliance across HR programs.
• Guide salaried recruiting, workforce planning, onboarding, and recruiting vendor partnerships.
• Develop the team, manage budgets, oversee performance and merit cycles, and support HR integration during acquisitions.

Skills

Benefits administration

Broker management

Vendor negotiation

HRIS Paylocity

Communication

Project management

Data analysis

Microsoft 365

SHRM/HRCI cert

Travel

Education

Bachelor’s degree in HR or related field

Tools

Paylocity

Job description

Director of HR Operations & Shared Services

$180000 - $195000 per year | Jackson, WI | On-site | Permanent

Hybrid Schedule and Big impact, big opportunity—lead a talented HR team, shape smarter people operations, and help a growing manufacturer.

A bit about us:

We are an established, growing manufacturing organization seeking an experienced HR leader to strengthen our people programs and lead corporate HR operations. This is an opportunity to partner with executive leadership, develop a talented team, and improve the systems and services that support employees across multiple locations.

Why join us?

• Competitive compensation plus strong bonus opportunity
• Leadership impact: Report directly to the CHRO and help shape HR strategy.
• Meaningful ownership: Lead HR services, benefits, payroll, HRIS, and talent acquisition.
• Opportunity to build: Improve processes, modernize systems, and support business growth.
• Team leadership: Develop an established team and collaborate with leaders across the organization.

Job Details

We are seeking a Director of HR Operations & Shared Services with strong benefits administration experience and a track record of leading centralized HR services in a manufacturing environment. This role combines strategic leadership with hands‑on execution and oversees five direct reports.

What you’ll do:

• Lead corporate HR operations across benefits, payroll, HRIS, talent acquisition, and employee services.
• Establish HR priorities, service standards, and consistent processes across multiple locations.
• Oversee benefits administration, open enrollment, employee education, and leave administration.
• Manage broker and vendor relationships, including RFPs, negotiations, service performance, and renewal support.
• Optimize HR systems, preferably Paylocity, to improve automation, reporting, data accuracy, and employee self-service.
• Oversee accurate, timely multi‑state payroll and support compliance across HR programs.
• Guide salaried recruiting, workforce planning, onboarding, and recruiting vendor partnerships.
• Develop the team, manage budgets, oversee performance and merit cycles, and support HR integration during acquisitions.

What you’ll bring:

• Bachelor’s degree in Human Resources, Business, or a related field.
• At least 10 years of HR experience, including five years focused on corporate benefits and HRIS.
• Experience leading an HR services function and developing teams.
• Strong benefits administration expertise, including broker management, vendor selection, RFPs, and negotiation.
• Experience implementing or improving HRIS platforms; Paylocity strongly preferred.
• Experience supporting employees across multiple locations and states, ideally within a large or complex manufacturing organization.
• Strong communication, project management, analytical, and Microsoft 365 skills.
• Self-funded health plans, California HR requirements, acquisition integration, and SHRM or HRCI certification.
• Occasional travel to company locations is required.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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