Director of HR

Creative Financial Staffing, LLC; Stamford (CT); Hybrid; USD 120,000 - 140,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Director of Human Resources to lead HR and oversee daily office operations. The role partners with senior leadership to drive talent initiatives, engagement, and organizational effectiveness in a hybrid Greenwich, CT setting.

The ideal candidate will design and implement HR policies, manage performance and onboarding, oversee benefits and compliance, and guide investigations and employee relations while maintaining confidential records in BambooHR.

Qualifications

• Bachelor's degree in HR, business administration, or related field.
• 7+ years of progressive HR experience with leadership responsibilities.
• Experience overseeing office operations and administrative functions.
• Strong knowledge of federal, state, and local employment laws.
• Hands-on HRIS experience; BambooHR preferred.
• Ability to influence and partner with senior leadership.

Responsibilities

• Lead all HR functions and oversee day-to-day office operations.
• Partner with senior leadership to develop HR strategies.
• Design and update HR policies and programs.
• Administer performance management, compensation, benefits, and onboarding.
• Provide guidance on employee relations, investigations, and disciplinary actions.
• Oversee benefits, leaves, and wellness initiatives.
• Manage recruitment, workforce planning, and relationships with recruiting firms.
• Maintain HRIS data and employee records in BambooHR.
• Oversee office facilities, vendor relationships, and administrative staff.
• Develop processes to maximize efficiency and service levels.

Skills

Strategic HR leadership

Employee engagement

Policy development

Communication

Confidentiality

Education

Bachelor's degree in HR/Business

SHRM-CP/SHRM-SCP/PHR/SPHR certification

Tools

BambooHR

Job description

Director of Human Resources

Location: Greenwich, CT - M-Th, in office | Fridays are WFH
Comp: $120-140k

Position Overview

We are seeking an experienced and hands-on Director of Human Resources to lead all human resources functions while overseeing the day-to-day operations of the office. This role will serve as a strategic partner to senior leadership, helping drive talent initiatives, employee engagement, organizational effectiveness, and compliance across the organization.

The ideal candidate is both a strategic HR leader and a collaborative operational professional who thrives in a dynamic environment and enjoys building processes, developing talent, and fostering a positive workplace culture.

Key Responsibilities

Human Resources Leadership

• Lead and manage all aspects of the employee lifecycle, including recruitment, onboarding, performance management, compensation, benefits administration, employee relations, learning and development, and offboarding.
• Partner with senior leadership to develop and execute HR strategies that align with organizational objectives and long-term growth initiatives.
• Design, implement, and enhance HR policies, programs, and processes to support employee engagement, retention, and overall organizational effectiveness.
• Develop and administer performance management programs, including annual reviews, goal-setting processes, feedback initiatives, and employee development planning.
• Provide guidance and support to managers on employee relations matters, performance concerns, conflict resolution, coaching, investigations, and disciplinary actions.
• Manage employee benefits programs, leave administration, and employee wellness initiatives.
• Oversee talent acquisition efforts, including workforce planning, job description development, recruitment strategies, candidate selection, and partnership with external recruiting firms.
• Lead onboarding initiatives to ensure a seamless and engaging experience for new employees.
• Maintain employee records and HRIS data within BambooHR, ensuring accuracy, confidentiality, and compliance.

Compliance & Risk Management

• Ensure compliance with all federal, state, and local employment laws and regulations.
• Maintain and update employee handbooks, policies, and procedures in accordance with legal and regulatory requirements.
• Monitor required certifications, trainings, and compliance-related documentation.
• Stay current on employment law developments, HR best practices, and industry trends, proactively recommending improvements where appropriate.

Employee Engagement & Culture

• Develop and lead employee engagement programs designed to support a positive, inclusive, and high-performing workplace culture.
• Organize employee events, recognition programs, team-building activities, and diversity, equity, and inclusion initiatives.
• Serve as a trusted resource for employees and managers across the organization.

Office Management & Operations

• Oversee the daily operations of the office, ensuring a professional, efficient, and well-maintained work environment.
• Manage office facilities, vendor relationships, equipment, and operational needs.
• Supervise administrative staff and provide leadership, coaching, and workflow management support.
• Develop and improve office processes and procedures to maximize efficiency and service levels.
• Coordinate with internal teams and external partners to support organizational operations and special projects.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 7+ years of progressive human resources experience, including leadership responsibilities.
• Prior experience overseeing office operations and administrative functions.
• Strong knowledge of federal, state, and local employment laws and HR best practices.
• Experience managing employee relations matters, investigations, performance management, benefits administration, and talent acquisition.
• Hands-on experience with HRIS systems; BambooHR experience strongly preferred.
• Demonstrated ability to influence and partner effectively with senior leadership.
• Excellent interpersonal, communication, and organizational skills.
• Ability to manage multiple priorities while maintaining a high degree of professionalism and confidentiality.

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience building or enhancing HR programs and processes within a growing organization.
• Experience leading employee engagement, culture-building, and organizational development initiatives.

What Success Looks Like

• Strong employee engagement and retention initiatives are in place.
• HR policies and practices are compliant, efficient, and scalable.
• Managers are supported with effective performance management tools and guidance.
• Office operations run smoothly and efficiently.
• HR is viewed as a strategic business partner across the organization.

This is an outstanding opportunity for an HR leader who enjoys balancing strategic human resources leadership with hands-on operational management in a collaborative and mission-driven environment.