Director of Housekeeping & Guest Experience

425 WATER LLC; Portsmouth (VA); Vor Ort; USD 50.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

401K plan with company match

Zusammenfassung

Shamin Hotels is seeking an Executive Housekeeper in Portsmouth, VA to lead the housekeeping department and coordinate between crews to maintain high cleanliness standards. The role requires managing staff, scheduling, and ensuring top-quality service to guests while supporting profitability.

The position is full-time and on-site, with responsibilities spanning inventory, training, and adherence to all hotel policies.

Qualifikationen

• Minimum high school diploma or GED and relevant hotel housekeeping experience preferred.
• Strong customer service skills and ability to lead a team.
• Ability to manage staff, schedules, training, and cost control in a high-volume hotel environment.

Aufgaben

• Manages housekeeping and laundry staff: hiring, firing, performance evaluations, training and development.
• Establishes cost control systems for staffing, linen inventories, and cleaning supplies.
• Ensures quality services and guest satisfaction; schedules staff according to occupancy.
• Maintains room quality and oversees cleanliness of rooms, public areas, and storage areas.
• Monitors productivity and labor costs; inventories linen, supplies and equipment.

Kenntnisse

Teamwork

Ownership

Customer service

Ausbildung

High school diploma

Tools

Hotel Brand systems

Jobbeschreibung

Shamin Hotels is seeking an Executive Housekeeper in Portsmouth, VA to lead the housekeeping department and coordinate between crews to maintain high cleanliness standards. The role requires managing staff, scheduling, and ensuring top-quality service to guests while supporting profitability.

The position is full-time and on-site, with responsibilities spanning inventory, training, and adherence to all hotel policies.