Director of Housekeeping

The W Group Mgmt; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Excellent benefits

Supportive management

Immediate opening

Job summary

The W Group is seeking a Director of Housekeeping in New York to lead housekeeping, laundry, and porter staff, ensuring top-quality cleanliness and resident safety across the facility. This role requires hands-on supervision, inspections, and strong operational oversight.

You will oversee inventory, scheduling, and adherence to OSHA and infection-control standards while mentoring teams and delivering excellent resident care in a supportive environment.

Qualifications

• High School Diploma or equivalent.
• Two years of prior experience in building maintenance and repair.
• Two to three years of supervisory experience in housekeeping or a related field, preferably within healthcare or assisted living.
• Strong knowledge of cleaning methods, chemicals, safety procedures, OSHA regulations, and infection control protocols.
• Excellent leadership, communication, and organizational skills.
• Ability to lift and move heavy objects and work across various environments.
• Compassionate, empathetic attitude toward residents while maintaining professionalism.

Responsibilities

• Supervise Housekeepers, Porters, and Laundry Aides, including coaching, mentoring, training, and disciplinary action as needed.
• Conduct regular inspections of housekeeping, porter, and laundry work to ensure quality standards are consistently met and exceeded.
• Ensure carts are maintained properly and kept at the door being serviced at all times, with all carts returned to the basement by 4:00 PM daily.
• Coordinate the selection, ordering, and inventory control of housekeeping, laundry, and porter supplies.
• Ensure all areas of the facility, including resident rooms, common areas, bathrooms, and administrative offices, are cleaned to the highest standards.
• Oversee deep-cleaning and sanitation routines, particularly in high-risk areas, to meet infection control standards.
• Ensure floors, fixtures, and furniture are maintained in clean, hazard-free, and orderly condition daily.
• Monitor that bed linens are changed on their assigned day.
• Identify and report broken furniture, fixtures, plumbing issues, and malfunctioning smoke detectors to maintenance immediately.
• Ensure proper, safe handling of cleaning supplies and chemicals in compliance with OSHA standards.
• Monitor and enforce infection control practices in alignment with NYS DOH regulations and facility policy.
• Ensure housekeepers check all resident rooms daily and immediately report any concerns, including missing or unresponsive residents.
• Document and communicate incidents involving residents found smoking, in coordination with the resident's Case Manager.
• Report any unsecured medication found in a resident's room.

Skills

Leadership

Communication

Organizational skills

Infection control

Education

High School Diploma or equivalent

Job description

Director of Housekeeping

Excellent Benefits Supportive Management Immediate Opening

JOB RESPONSIBILITIES:

Staff Supervision & Leadership

• Supervise Housekeepers, Porters, and Laundry Aides, including coaching, mentoring, training, and disciplinary action as needed
• Conduct regular inspections of housekeeping, porter, and laundry work to ensure quality standards are consistently met and exceeded
• Ensure carts are maintained properly and kept at the door being serviced at all times, with all carts returned to the basement by 4:00 PM daily
• Coordinate the selection, ordering, and inventory control of housekeeping, laundry, and porter supplies

Cleanliness & Facility Standards

• Ensure all areas of the facility, including resident rooms, common areas, bathrooms, and administrative offices, are cleaned to the highest standards
• Oversee deep-cleaning and sanitation routines, particularly in high-risk areas, to meet infection control standards
• Ensure floors, fixtures, and furniture are maintained in clean, hazard-free, and orderly condition daily
• Monitor that bed linens are changed on their assigned day

Safety, Maintenance & Reporting

• Identify and report broken furniture, fixtures, plumbing issues, and malfunctioning smoke detectors to maintenance immediately
• Ensure proper, safe handling of cleaning supplies and chemicals in compliance with OSHA standards
• Monitor and enforce infection control practices in alignment with NYS DOH regulations and facility policy

Resident Safety & Incident Reporting

• Ensure housekeepers check all resident rooms daily and immediately report any concerns, including missing or unresponsive residents
• Document and communicate incidents involving residents found smoking, in coordination with the resident's Case Manager
• Report any unsecured medication found in a resident's room

QUALIFICATIONS:

• High School Diploma or equivalent
• Two years of prior experience in building maintenance and repair
• Two to three years of supervisory experience in housekeeping or a related field, preferably within healthcare or assisted living
• Strong knowledge of cleaning methods, chemicals, safety procedures, OSHA regulations, and infection control protocols
• Excellent leadership, communication, and organizational skills
• Ability to lift and move heavy objects and work across various environments
• Compassionate, empathetic attitude toward residents while maintaining professionalism

WORKING CONDITIONS:

• Frequent heavy lifting up to fifty (50) pounds
• Exposure to wet conditions, extreme temperatures, and cleaning chemicals (PPE provided)
• Standing for extended periods, up to 100% of shift
• Full-time position with flexibility to work evenings, weekends, and holidays as needed

WHY WORK AT THE W GROUP?

The W Group is proud to be the largest provider of senior living and adult care in New York State.
The W Group is an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie.
We offer a track to growth based on what you put into the role and your passion for learning in the company.
In your role you'll have the ability to innovate and make an impact with your ideas in real-time.