Director of Housekeeping

Cliff House Maine; Maine; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Manager to oversee the operations of their housekeeping department. This role involves managing daily tasks, ensuring product quality, and maintaining financial responsibility. Ideal candidates are flexible, people-oriented, and possess strong communication skills. You will play a crucial role in enhancing guest satisfaction through effective team leadership and quality control. If you thrive in a dynamic environment and enjoy providing exceptional service, this opportunity is perfect for you.

Qualifications

• Flexibility with work days and hours is essential in this demanding business.
• Previous hospitality experience providing exceptional guest experience required.
• Great communication skills are necessary for effective guest interaction.

Responsibilities

• Manage and coordinate daily duties of the housekeeping department.
• Perform ongoing quality inspections and address deficiencies.
• Develop and implement controls for expense management.

Skills

Flexibility

Communication Skills

Team Leadership

Problem-Solving

Hospitality Experience

Job description

Job Summary

This position is responsible for the planning, organization, development and direction for the overall operation of the Housekeeping. They are responsible for managing all aspects of the housekeeping department, ensuring overall product quality, safety and financial responsibility.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

Responsibilities

1. Manages and coordinates the daily duties of the housekeeping department.
2. Performs ongoing quality inspections of units and takes corrective action as needed to address quality deficiencies.
3. Assists Housekeeping Manager in inspecting VIP units prior to arrivals.
4. Develops and implements controls for expense management.
5. Develops annual housekeeping budget, ensuring compliance and profitability.
6. Designs and implements all Housekeeping training programs.
7. Reviews guest feedback and communicates information to team to ensure continual guest satisfaction.

Qualifications

1. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
2. Experience. Previous hospitality experience providing exceptional guest experience required.
3. Great communicator. Providing amazing experiences requires the ability to communicate effectively both verbally and through legible writing. Bilingual candidates are strongly encouraged to apply.
4. People Person. Being a great team leader means you love working with people and solving problems.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.