Director of Housekeeping

White Lodging; Indianapolis (IN); Presencial; USD 60.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Day 1 Medical, Dental and Vision

Paid Parental Leave

Vacation and PTO with rollover

401(k) with company match

Complimentary wellness tools

Unlimited referral bonuses

Leadership development opportunities

Tuition reimbursement

Discounts on hotel rooms, dining, and,

Multiple hotels in each market

Resumo da vaga

White Lodging is seeking a seasoned Housekeeping Manager to oversee all housekeeping operations across our Indianapolis properties, ensuring the highest cleanliness standards. You will lead, mentor, and develop the housekeeping team, driving efficiency and guest satisfaction.

You will implement cost-control processes, manage budgets and labor, and collaborate with other departments to maintain brand standards and exceptional service.

Qualificações

• Proven leadership experience in housekeeping or hospitality.
• Experience managing budgets, payroll, and cost controls.
• Strong communication and problem-solving skills.
• Ability to train and motivate a high-performing housekeeping team.
• Detail-oriented with focus on cleanliness and compliance.

Responsabilidades

• Oversee housekeeping operations for guest rooms, public areas, laundry, and team spaces.
• Lead, mentor, and develop housekeeping staff including hiring and training.
• Implement operational processes to control expenses and labor productivity.
• Conduct inspections to uphold brand standards and safety guidelines.
• Collaborate with other hotel departments to improve efficiency and guest satisfaction.

Conhecimentos

Leadership

Budget management

Communication

Team development

Attention to detail

Descrição da vaga

Description

Summary

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

Responsibilities

What You'll Do

• Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards.
• Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management.
• Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance.
• Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines.
• Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction.
• Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success.

What You'll Bring

• Proven leadership experience in housekeeping or a related field, preferably in hospitality.
• Strong financial acumen with experience managing budgets, payroll, and cost controls.
• Excellent communication and problem-solving skills with a focus on guest and team satisfaction.
• Ability to develop, train, and motivate a high-performing housekeeping team.
• Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Other information

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• 401(k) with company match
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development opportunities
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities