Houseperson

White Lodging; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay option

401(k) with company match

PTO with rollover

Discounts on hotel rooms and dining

Tuition reimbursement

Job summary

White Lodging in Richmond, VA is seeking a dedicated Houseperson to support housekeeping teams, ensuring clean, well-stocked spaces and a welcoming guest environment. You will assist with linen restocking, public areas, and room preparations while upholding our high standards of cleanliness.

This role emphasizes teamwork, initiative, and reliability, with training provided. Physical ability to lift boxes and stand for extended periods is required, and you’ll enjoy benefits from Day 1 plus growth

Qualifications

• Customer-focused approach with a commitment to high cleanliness standards.
• Self-motivated, proactive and able to work well in a team.
• Willingness to complete required training and certification sign-off.
• Physical ability to lift, carry, or move up to 10 lbs regularly and up to 25 lbs occasionally, and stand or move for long periods.

Responsibilities

• Deliver the highest quality of service to guests and exceed expectations.
• Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
• Assist with stripping guest rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and other common areas.
• Maintain a pristine lobby by cleaning the registration desk, glass doors, and floors.
• Clean and maintain public restrooms and replenish supplies.
• Keep the pool area tidy by replenishing supplies, emptying trash, and checking spa levels.
• Clean and organize the exercise room and wipe equipment and mirrors.
• Perform additional duties to support the housekeeping team as assigned.

Skills

Guest service

Initiative

Problem solving

Training completion

Physical ability

Job description

Description

Summary

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Houseperson, you’ll play a vital role in supporting the housekeeping associates by ensuring they have the resources they need each day and performing other projects as needed.

Responsibilities:

What You’ll Do

• Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
• Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
• Assist with stripping guest rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and other common areas.
• Maintain a pristine lobby: clean the registration desk, remove fingerprints from glass doors, and vacuum floors.
• Clean and maintain public restrooms, replenishing supplies as necessary.
• Keep the pool area tidy by replenishing supplies, emptying trash, cleaning tables and doors, and checking spa water and bromine levels.
• Clean and organize the exercise room, wiping equipment, mirrors, and glass doors while ensuring trash is removed.
• Perform additional duties as assigned to support the housekeeping team.

What You’ll Bring

• A passion for delivering excellent guest service and maintaining high standards of cleanliness.
• Initiative, self-motivation, and a positive, team-oriented attitude.
• Sound judgment and problem-solving skills.
• Completion of required training and certification sign-off.
• Physical ability to lift, carry, or move up to 10 lbs. regularly and up to 25 lbs. occasionally, and stand or move for extended periods.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth