Director of Housekeeping

White Lodging; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Day 1 Medical, Dental, and Vision

Paid Parental Leave

Vacation and PTO with rollover

401(k) with company match

Complimentary wellness tools

Unlimited referral bonuses

Leadership development opportunities

Tuition reimbursement

Discounts on hotel rooms, dining, and2

Multiple hotels in each market

Job summary

White Lodging in San Antonio is seeking a hands-on Housekeeping Leader who can oversee guest rooms, public areas, laundry, and team spaces to maintain the highest cleanliness standards.

You will mentor and develop the housekeeping team, manage budgets and labor, and implement efficient processes to maximize guest satisfaction and financial performance across multiple properties in the portfolio.

Qualifications

• Demonstrated leadership in housekeeping or hospitality.
• Experience managing budgets, payroll, and cost controls.
• Strong communication and problem-solving with guest focus.
• Ability to train and motivate a housekeeping team.
• Excellent organization and process discipline.

Responsibilities

• Oversee housekeeping operations for guest rooms, public areas, laundry, and team spaces.
• Lead, mentor, and develop the housekeeping team, including hiring and training.
• Implement and maintain efficient processes to control expenses and optimize labor productivity.
• Conduct inspections to uphold brand, safety, and cleanliness standards.
• Collaborate with other departments to improve efficiency and guest satisfaction.

Skills

Leadership

Budgeting

Communication

Staff Development

Attention to Detail

Flexible Scheduling

Job description

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in.

Responsibilities

What You’ll Do

• Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards.
• Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management.
• Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance.
• Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines.
• Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction.
• Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success.

What You’ll Bring

• Proven leadership experience in housekeeping or a related field, preferably in hospitality.
• Strong financial acumen with experience managing budgets, payroll, and cost controls.
• Excellent communication and problem-solving skills with a focus on guest and team satisfaction.
• Ability to develop, train, and motivate a high-performing housekeeping team.
• Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Other information

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• 401(k) with company match
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development opportunities
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.