Director of Housekeeping

Makeready LLC; Denver (CO); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated individual to enhance the guest experience at their AAA 4-Diamond independent hotel. This role is pivotal in creating a comfortable and clean environment, ensuring that every guest's stay exceeds expectations. The ideal candidate will lead a motivated team, manage operations effectively, and maintain high standards of service. With a focus on teamwork and individual growth, this position offers a unique opportunity to contribute to a workplace that values health, happiness, and well-being. Join a company that prioritizes its team members and fosters a culture of inclusivity and success.

Benefits

Accommodating PTO/PTO Exchange

Medical/Dental/Vision Benefits

Maternity/Paternity Leave

Pet Insurance

Company-Matched Dependent Care

401k

Student Loan Repayment Program

Qualifications

• Proven team leadership capabilities and attention to detail.
• Experience in managing operations and guest services.

Responsibilities

• Lead and develop team members while ensuring operational efficiency.
• Manage expenses and maintain effective communication across departments.

Skills

Team Leadership

Attention to Detail

Operational Management

Guest Service Excellence

Education

Prior Experience in Hospitality

Job description

The ultimate 'non-hotel,' Halcyon's 154 rooms blur the lines between hotel and gracious home with considered comfort, attention to detail, and an impressive art collection. Adding to a level of thoughtful prestige is our proud accomplishment of being named Denver's only AAA 4-Diamond independent hotel in 2023, as well as being named one of Denver's "Best Places to Work."

This individual is the backbone of the Makeready experience. They consider each touchpoint of a guest's stay and create a comfortable and clean experience. This person values each guest and elevates the level of stay to more than just the expected - creating a new standard in hospitality.

Requested Tasks

• Lead, motivate, and develop Team Members
• Effectively manage the operation and hold Team accountable
• Maintain an efficient and effective inspection process
• Ensure proper par levels of tools, supplies, and amenities are well maintained
• Oversee staffing levels to ensure guest service, operational needs, and financial/productivity objectives are met
• Manage all expenses to budget/forecast
• Plan and execute rotational projects to maintain all areas of responsibility
• Maintain open communication to ensure fairness and consistency
• Develop and maintain productive relationships with key departments
• Prior experience required
• Attention to detail and execution
• Proven team leadership capabilities

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness, and well-being of our team are our top priorities.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Job close date : 4 / 30 / 25 or until filled