Director of Gym Operations

Epic Crunch Jobs; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Crunch Fitness is seeking a Director of Gym Operations who thrives on turning strategic priorities into actionable plans across Operations, Personal Training, and Maintenance. You will partner with the COO to translate goals into pilots, coordinate rollout, and ensure disciplined execution at clubs.

You’ll drive cross-functional collaboration, manage pilots, track progress, and document scalable processes to improve consistency and performance across the network.

Responsibilities

• Translate strategic priorities into executable initiatives.
• Coordinate pilots and prepare clubs for implementation.
• Track progress, gather feedback, and document processes for rollout.
• Influence through relationships, clear communication, organization, and accountability.

Job description

Director of Gym Operations | Crunch Fitness# Director of Gym OperationsHQ## Job Description**Why Join Crunch Fitness – Undefeated Tribe?**We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us!Here’s why you’ll love being part of the Tribe:**Bold, High-Energy Culture**At Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table.**Unbeatable Perks**Competitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community.**Unlimited Growth**With our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever.Join the Tribe. Find Your People. Build Your Future.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_**Position Overview**We are looking for a Director of Gym Operations-focused leader who is passionate about organizing and optimizing processes to drive operational excellence across Operations, Personal Training, and Maintenance. This role supports the COO in translating strategic priorities into clear, actionable plans, coordinating pilot programs, and supporting successful field implementation.As we scale, this person will manage the operational details, cross-functional collaboration, and follow-through needed to bring initiatives from concept to pilot to successful rollout. By keeping execution organized and teams aligned, this role enables the COO to stay focused on strategic leadership while helping field teams operate more efficiently and consistently.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_**What You’ll Do:**You will bring real-world field and gym experience, with an understanding of the day-to-day realities of the teams you support. You must be highly detail-oriented while also connecting execution to broader business goals.Working closely with the COO, Operations, Personal Training, Maintenance, and cross-functional partners, you will turn strategic priorities into executable initiatives. This includes coordinating pilots, preparing clubs for implementation, tracking progress, gathering feedback, and documenting processes for broader rollout.This position is not in the field’s chain of command. Success depends on influencing through strong relationships, clear communication, organization, and accountability. You will coordinate planning, scheduling, resources, instructions, training, implementation, and follow-through while field leaders retain responsibility for team performance and day-to-day execution.