Director of Guest Experience & Brand Communications

University of North Texas - Denton

Denton (TX)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Job summary

UNT Dining Services seeks an experienced Director of Communications & Guest Experience to lead in-house branding, communications and guest experience initiatives for university dining operations at UNT. The role directs strategic planning, builds partner relationships across campus, and delivers creative solutions for print and digital marketing campaigns.

The successful candidate will oversee the marketing agency within Dining Services, manage a team, and drive engagement through media

Qualifications

Bachelor's degree in communications, marketing, journalism, design, business, project management or related field.
Six years of professional experience.
Strong written, verbal, interpersonal, and project management skills.

Responsibilities

Lead D.S. Creative, the marketing department of Dining Services, in its efforts to grow sales and build relationships.
Plan and prioritize team projects, master calendar.
Direct social media channels, content calendars, and performance benchmarks for business growth.
Review and approve high-priority marketing projects and serve as the primary liaison to the Executive Director on marketing and communication initiatives.
Engage with Dining Services employees and campus stakeholders to maintain strong working relationships and culture-building initiatives.
Lead team meetings to ensure effective communications and a positive team atmosphere.