Director of Golf Operations & Programs

Twice; Cave Creek (AZ); On-site; USD 110,000 - 170,000; Full time

Job summary

Arcis Golf in Cave Creek, AZ is seeking a Head Professional to lead our golf operation and staff, delivering an exceptional golf experience to members and guests. You will supervise pros, instructors, and support staff, manage reservations, carts, and tournaments, and work with other departments to grow memberships and revenues.

The role emphasizes budgeting, program development, and delivering high-level customer service while ensuring adherence to club policies.

Qualifications

• Experience leading golf operations and staff.
• Budgeting and forecasting skills.
• Excellent communication and customer service abilities.
• Ability to develop instructional and player development programs.
• Willingness to work some evenings.

Responsibilities

• Recruitment, hiring, training, and supervision of all staff including professionals and assistants.
• Implementation of policies and regular scheduling of staff meetings.
• Oversee all golf services and operations, including carts, reservations, and play monitoring.
• Develop tournaments and merchandising programs; promote memberships and play.
• Oversee budgets and financial reporting, vendor relations, and inventory controls.

Skills

Staff supervision

Recruiting

Training

Budgeting

Customer service

Operations planning

Computer skills

Education

Golf management courses

Job description

Arcis Golf in Cave Creek, AZ is seeking a Head Professional to lead our golf operation and staff, delivering an exceptional golf experience to members and guests. You will supervise pros, instructors, and support staff, manage reservations, carts, and tournaments, and work with other departments to grow memberships and revenues.

The role emphasizes budgeting, program development, and delivering high-level customer service while ensuring adherence to club policies.