Director of Global Sales Operations

Sapiens; United States; Sur place; USD 180 000 - 260 000; Plein temps

Résumé du poste

Sapiens is seeking a Director of Sales Operations to lead the backbone of our Go-To-Market engine. Reporting to the CRO, you will build structure, governance, and quota attainment that turns pipeline into predictable revenue at scale.

You will own global sales operations and bid management, driving planning, forecasting, and executive visibility across regions, with a focus on discipline, data, and cross-functional collaboration.

Qualifications

• 10+ years in Sales Operations, Commercial Operations, or Deal Management in complex enterprise SaaS environments.
• Senior leadership experience partnering with CROs and senior Sales leaders to drive execution.
• Deep fluency in enterprise sales motions, forecasting discipline, deal economics, and cross-functional commercial governance.

Responsabilités

• Own the global Sales Operations function: sales planning, forecasting, pipeline management, territory and coverage design, and CRM discipline.
• Define and enforce standards for pipeline hygiene, forecast methodology, and sales operating metrics across all regions.
• Lead annual and quarterly planning cycles in close partnership with Sales leadership and Finance, translating strategy into executable field plans.
• Deliver executive-ready visibility into performance, risks, and opportunities — with clear narratives that drive decision‑making at the top.

Connaissances

Sales Operations

Executive leadership

Forecasting discipline

Cross-functional governance

Data-driven decision making

Description du poste

Job Description

We’re hiring a Director of Sales Operations - a high-impact leadership role at the heart of our Go-To-Market engine

Job Description

We’re hiring a Director of Sales Operations - a high-impact leadership role at the heart of our Go-To-Market engine

Reporting to the CRO, you’ll build the structure, discipline, and deal governance that turns pipeline into predictable revenue at scale. This is a standout opportunity for a commercially sharp operator who can influence at the top table and drive execution across a complex, global sales organization.

Our ideal candidate is a senior commercial leader within the Go-To-Market organization, responsible for building and running the execution infrastructure that converts pipeline into predictable, scalable revenue.

This role owns global Sales Operations and Bid Management - bringing discipline, structure, and commercial rigor to how the company plans, forecasts and operates in the field. This is a high-impact, high-visibility role for a leader who thrives at the intersection of strategy and execution.

Job Requirements

• 10+ years in Sales Operations, Commercial Operations, or Deal Management in complex enterprise SaaS environments.
• Proven track record at senior leadership level, partnering closely with CROs and senior Sales leaders to drive execution.
• Deep fluency in enterprise sales motions, forecasting discipline, deal economics, and cross-functional commercial governance.
• Strong executive presence and sound commercial judgment — able to influence senior stakeholders through data, structure, and credibility.

Job Responsibilities

Sales Operations Leadership

• Own the global Sales Operations function: sales planning, forecasting, pipeline management, territory and coverage design, and CRM discipline.
• Define and enforce standards for pipeline hygiene, forecast methodology, and sales operating metrics across all regions.
• Lead annual and quarterly planning cycles in close partnership with Sales leadership and Finance, translating strategy into executable field plans.
• Deliver executive-ready visibility into performance, risks, and opportunities — with clear narratives that drive decision‑making at the top.

Bid Management & Deal Governance

• Own the global bid/no-bid and deal governance framework end-to-end.
• Lead structured deal review forums for complex, non-standard, or high-value opportunities, ensuring alignment across Sales, Finance and Legal.
• Establish and maintain approval thresholds, escalation paths, and decision rights for pricing, discounting, commercial terms, and exceptions.
• Hold the balance between commercial rigor and sales agility — protecting EBITDAC without slowing momentum.

Sales Execution Cadence

• Own the core operating rhythm: pipeline reviews, forecast calls, QBRs, and executive deal reviews.
• Act as a thought partner to Sales leadership — diagnosing execution gaps, improving forecast accuracy, and building consistency across regions.
• Proactively bring risks and corrective actions to the CRO before they become problems.

Incentives & Performance Management

• Oversee the design, governance, and execution of sales incentive structures in partnership with Finance and HR.
• Ensure incentive plans are strategy-aligned, operationally sound, and driving the right field behaviors.
• Monitor sales productivity trends to inform adjustments to targets, coverage models, and operating structures.

Cross-Functional Leadership

• Serve as the primary operational bridge between Sales and Finance, Legal, and RevOps on all matters related to sales execution and deal decisioning.
• Build strong collaborative relationships across functions, ensuring alignment and shared accountability for commercial outcomes.
• Represent Sales Operations and Bid Management in executive forums with authority and credibility.

Leadership & Team

• Lead and develop a global Sales Operations and Bid Management team across regions.
• Set clear priorities, accountabilities, and outcomes — fostering a culture of execution, rigor, and genuine partnership with the business.
• Actively build bench strength and succession capability within the function.