Director of Food and Beverage

Wheeling Island Hotel-Casino-Racetrack; Wheeling (WV); On-site; USD 84,000 - 114,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Food and Beverage to lead its teams at a premier casino. This exciting role involves overseeing operations, ensuring compliance with regulations, and fostering a culture of excellence in customer service. The ideal candidate will have extensive experience in high-volume food and beverage management and a passion for developing innovative strategies to enhance guest experiences. Join a company that values personal and professional growth, offering a comprehensive benefits package and a supportive work environment where your contributions will make a significant impact.

Benefits

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Friends-and-family discounts

Qualifications

• 7+ years of high-volume food and beverage management experience required.
• Strong communication, organizational, and decision-making skills needed.

Responsibilities

• Train and lead associates across food and beverage teams.
• Ensure compliance with regulations and maintain safety procedures.
• Develop innovative revenue-generating concepts.

Skills

Communication Skills

Time Management

Organizational Skills

Customer Service

Decision-Making Skills

Education

Bachelor’s degree in business or hospitality

Tools

Microsoft Office Suite

POS systems

Job description

The opportunity

Delaware North Gaming is hiring a Director of Food and Beverage to join the team at Wheeling Island Casino in Wheeling, West Virginia. Our ideal Director of Food and Beverage is an experienced manager within the hospitality industry who is looking for a new and exciting challenge. In this role, you will be responsible for the efficiency and success of your F B teams at Wheeling Island Casino.

Pay

Minimum – Anticipated Maximum Base Salary: $84,200 – $113,700 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Train, develop, and lead associates across the food and beverage teams.
• Motivate associates and ensure they follow company guidelines when providing customer service to guests.
• Establish and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment.
• Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines.
• Determine and control staffing levels in an effort to maximize net returns while maintaining guest service levels.
• Verify, prepare, and submit reports and monthly projections as required as well as ensure effective systems for cash, inventory, and payroll procedures are in place.
• Develop strategic and innovative revenue-generating concepts; be knowledgeable of industry-related trends.
• Communicate and work with the management team to ensure food and beverage departments run efficiently and provide quality products.

More about you

• Minimum of 7 years of high-volume food and beverage management experience
• Must possess strong communication and listening skills.
• Working knowledge of various software applications, including Microsoft Office Suite and POS systems.
• Ability to effectively deal with internal and external customers and employees with high levels of patience, tact, and diplomacy.
• Established assessment and decision-making skills with proven ability to build relationships and influence at all levels of the organization.
• Excellent time management, organizational, and follow-up skills. Ability to set priorities, organize time, demonstrate initiative, and work independently.
• High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
• Previous experience in large-scale hospitality or related industry preferred.
• Bachelor’s degree in business, hospitality, or equivalent subject preferred.

Shift details

Day shift
Evening shift
Holidays
Weekends