Director of Food and Beverage

Hyatt Hotels Corporation; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Hyatt Hotels Corporation recherche un Directeur de la Restauration expérimenté pour le Thompson et tommie Austin. Voyez comment ce rôle crucial supervisera toutes les opérations F&B, en assurant une expérience exceptionnelle pour les clients tout en guidant une équipe dynamique dans un environnement hôtelier de luxe.

Benefits

Assurance santé

Plan de retraite 401(k)

Congés payés, vacances et congés de maladie

Salle de repas gratuite durant les quarts de travail

Chambres à tarif réduit

Qualifications

• 6+ ans d'expérience dans un environnement alimentaire et de boissons.
• Expérience de pré-ouverture d'hôtel préférée.
• Compétences de présentation professionnelles.

Responsibilities

• Supervise et dirige les opérations de restauration et de boissons.
• Développe et recommande le budget et les objectifs de marketing.
• Directe la mise en œuvre des programmes de vente/marketing.

Skills

Leadership

Service oriented style

Effective communication

Organizational skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Hyatt Hotels Corporation is seeking an experienced, talented and results driven leader to fill the role of Director of Food and Beverage at the Thompson and tommie Austin.

The Director of Foodand Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, and any other Food or Beverage related areas operated by Hyatt.

Duties include:

• Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Participate in total hotel management as a member of the Hotel Leadership Committee
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and colleague satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures

The hotels

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.

The 193 king room tommie Austin is built for the spirited adventurer. Guest’s will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out.tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by The 5th Street Diner + The Royale Room, a street side concept serving daily fare for locals, residents and guests alike.This mixed-use project will also feature a residential tower – Siena – and 10,000 square feet of retail space.

The benefits & perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

Qualifications

• 6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• At least 5 years experience in a senior role in a food and beverage environment
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt Regency Lake Washington at Seattle's Southport | Renton , WA , US

Hyatt Regency Lake Washington at Seattle's Southport | Renton , WA , US

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