Director of Financial Services

HOMELAND CENTER in; Harrisburg (Dauphin County); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Director of Financial Services to lead financial operations in a healthcare facility. This pivotal role involves overseeing billing, collections, and compliance with healthcare regulations while ensuring the highest quality of financial management. The ideal candidate will have extensive experience in financial operations within the healthcare sector, showcasing leadership and communication skills. Join a dedicated team committed to providing exceptional care and making a difference in the lives of residents and patients. This is an excellent opportunity to contribute to a mission-driven organization that values its employees and fosters a supportive environment.

Benefits

Competitive Pay Rates

Excellent Health Benefit Options

401K with matching

Generous Paid Time Off

Qualifications

• 7-10 years of experience in billing or supervisory roles in healthcare.
• Knowledge of Medicare billing and healthcare regulations.

Responsibilities

• Directs financial operations and ensures compliance with regulations.
• Evaluates financial performance and reports to leadership.
• Manages billing, collections, and accounts payable processes.

Skills

Financial Operations Management

Accounting Principles

Billing and Collections

Regulatory Compliance

Team Leadership

Communication Skills

Education

Bachelor's degree in Accounting

Bachelor's degree in Business Administration

Tools

Excel

Word

Adobe

Facility A/R Software

Job description

Director of Financial Services (Sales)

Homeland has a tradition of caring that began in 1867 and continues today with Homeland Center and community outreach services: Hospice, Palliative Care, HomeHealth, and HomeCare. At Homeland, every person on our team matters and fulfills a greater purpose in the lives of our residents, patients, and clients. Homeland's mission is to provide the highest level of quality of care and quality of life to residents, patients, and clients who have entrusted their lives to us.

The Director of Financial Services leads, guides and directs the financial operations of the healthcare facility in accordance with generally accepted accounting principles; local, state and federal regulations, standards and established facility policies and procedures to achieve facility financial goals.

REQUIRED QUALIFICATIONS

Bachelor's degree in Accounting, Business Administration or related field preferred.
Must have at least 7-10 years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility or health care program (i.e. hospice).
Knowledgeable of skilled nursing home/hospice, home health and homecare regulations, procedures, laws, regulations, Medicare billing, Medical Assistance regulations and building guidelines pertaining to long-term care.

MAJOR DUTIES AND RESPONSIBILITIES

1. Plans, develops, organizes, implements, evaluates and directs the overall financial operation of the facility as well as its programs and activities, in accordance with generally accepted accounting principles and current state and federal laws/regulations.
2. Reports the facility's financial performance to the President/CEO and the Board of Trustees, Directors, and/or governing body as directed.
3. Identifies, in conjunction with the President/CEO and selected department heads, the facility's key performance financial indicators. Establishes an ongoing system to monitor these key indicators.
4. Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and/or management.
5. Develops and implements processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business/payroll taxes, purchase orders, cash flow and all necessary business transactions.
6. Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.
7. Develops and implements payroll accounting processes, including special accounting functions required by any employee benefit or retirement plans.
8. Produces monthly facility income statement.
9. Prepares financial records and cost reports for submission to authorized government agencies as required by current regulations.
10. Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.
11. Maintains schedules for capital expenses and fixed asset depreciation.
12. Reviews and interprets monthly financial statements and provides relevant information to the President/CEO and Board of Trustees, Managers, or governing body.
13. Makes written and oral reports/recommendations routinely and as requested.
14. Ensures monthly billing is completed timely using facility A/R software.
15. Ensures facility's billing checks and balances are followed by all team members as required by facility policy.
16. Maintains working knowledge of all aspects of facility's financial software program.
17. Develops and monitors accounts receivables. Reports delinquent accounts and solutions to overcome obstacles to the Administrator.
18. Develops and maintains written policies and procedures that govern the accounting functions of the facility.
19. Maintains a current working knowledge of the state long term care Medicaid insurance program, Medicare Part A, B and C insurance program, managed Medicare plans, and private long term care insurance programs.
20. Leads and coordinates meetings to monitor budget compliance with facility department heads. Implements corrective action when necessary.
21. Leads budget development with President/CEO and department heads.
22. Completes and analyzes facility monthly financial reports. Makes recommendations and financial projection reports to the Administrator regarding facility performance and stated objectives.
23. Projects and develops yearly facility budgets with the President/CEO.
24. Develops and maintains positive relationships with residents, employees, and family members.
25. Promotes and establishes effective communication and customer service to achieve facility goals and customer satisfaction.
26. Supervises all Business Office personnel and their work functions.
27. Evaluates work performance of Business Office personnel in concert with Human Resources for expected performance outcomes.
28. Addresses behaviors of Business Office personnel when incongruent with facility goals.
29. Facilitates, serves, attends or participates in various committees of the facility as necessary.
30. Understands, continues to learn, and teaches others about new CMS program initiatives affecting the facility's fiscal health.
31. Participates in QAPI or facility assessment activities as needed.
32. Identifies and collaborates with members of the interdisciplinary team, consultants, and others when needed to identify opportunities for enhanced financial services to the residents and/or resolve issues.
33. Recruits talented, qualified individuals in conjunction with Human Resources to fill department positions.
34. Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
35. Reads and stays informed regarding developments in the skilled nursing sector, hospice, homehealth and homecare, and associated support services.
36. Reviews and develops a plan of correction with the President/CEO for accounting deficiencies noted during survey inspections.
37. Promotes and encourages an environment of trust within the Business Office as well as with department heads and all facility employees.
38. Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.

ADDITIONAL TASKS

1. Treats all residents with dignity and respect. Promotes and protects all residents' rights.
2. Establishes a culture of compliance by adhering to all facility policies and procedures.
3. Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
4. Maintains confidentiality of protected health information.
5. Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
6. Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents.
7. Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
8. Participates in all life safety and emergency drills and trainings.
9. Reports work-related injuries and illnesses immediately to supervisor.
10. Follows established infection control policies and procedures.
11. Completes all assigned training and skills competency as a condition of employment.

PERSONAL SKILLS AND TRAITS DESIRED/ PHYSICAL REQUIREMENTS/WORKING CONDITIONS

1. Ability to read, write, speak and understand the English language.
2. Must be a supportive team member, contribute to and be an example of teamwork.
3. Ability to make independent decisions when circumstances warrant such action.
4. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
5. Must have patience, tact, and willingness to deal with difficult residents, family and staff.
6. Must not pose a threat to the health and safety of other individuals in the workplace.
7. Must be able to move intermittently throughout the workday.
8. Meets general health requirements according to facility policy.
9. Ability to assist in evacuation of residents during emergency situations.
10. Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
11. May be subject to falls, burns from equipment, and/or odors throughout the day.
12. Subject to exposure to infectious waste, diseases and/or conditions.
13. May be subject to hostile or emotional residents, family members, visitors or personnel.
14. Possesses leadership, supervisory skills and willingness to work harmoniously with and supervise other personnel.
15. Successfully follows oral and written instructions.
16. Willing to cope with the mental and emotional stress of the position.
17. Communicates with medical, nursing staff, and all departments.
18. Accepts call-backs during emergency conditions.
19. Works in office and throughout the facility.
20. Willing to work to task completion in spite of frequent interruptions.
21. Works beyond 9-5pm (normal working hours). May work weekends, and holidays when necessary.

COMPLIANCE AS A CONDITION OF EMPLOYMENT AND PERFORMANCE APPRAISAL

Agreement to abide by all standards, policies, and procedures of the facility, including the facility's compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.

This is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned by the Board of Managers, Board of Trustees, and/or President/CEO of the company. Periodic revision may be necessary to reflect changes in expectations placed on long-term care by various governmental agencies. The job description will be reviewed and/or revised annually, and as needed.

REASONABLE ACCOMMODATION STATEMENT

Consistent with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, it is the policy of Homeland Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Human Resources Department.

AS A FULL-TIME HOMELAND EMPLOYEE, YOU WOULD BE ELIGIBLE FOR:

1. Competitive Pay Rates.
2. Excellent Health Benefit Options, with little to no cost and low co-pays, including: Vision, Dental, and Prescription.
3. 401K with matching and the direct support of a financial advisor to help you meet your financial goals.
4. Generous Paid Time Off.

Homeland Center is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.