Director Financial Aid

Universal Technical Institute, Inc.; Atlanta (GA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Salary range $90,000-$95,000

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health, vision, dental insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. is seeking a Director of Financial Aid to lead daily operations, ensure compliance with Title IV programs, and guide students and families on financial options.

This on-campus role reports to senior leadership and oversees a high-performing team across funding, counseling, and audits. Responsibilities include policy adherence, interdepartmental collaboration, and driving operational improvements.

Qualifications

• HS diploma/GED plus 10+ years in post-secondary education setting or
• Bachelor’s in finance, accounting, business, or related field with 6+ years in post-secondary setting
• Minimum 5 years of supervisory/leadership in financial aid operations (preferred)
• Minimum 5 years administering Title IV financial aid programs (preferred)
• Title IV proprietary education experience (required)
• Must not be in default on any Federal Student Loans and keep good standing

Responsibilities

• Lead and manage daily financial aid operations per regulations
• Oversee funding programs: grants, scholarships, work-study, Title IV loans
• Supervise staff to maintain student-centered, compliant environment
• Provide financial literacy and aid counseling to students/families
• Collaborate with Admissions, Student Services, Registrar to support retention
• Ensure data integrity and audit readiness

Skills

Federal/state funding programs

Title IV knowledge

Student financial aid systems

Staff coaching/mentoring

Data compliance/audit readiness

Cross-functional collaboration

Communication to students/families

Process improvements

Policy interpretation

Analytical problem solving

Education

HS diploma/GED & 10+ yrs in post-secondary

Bachelor's in finance/accounting/business

5+ yrs supervisory experience

5+ yrs Title IV experience (preferred)

NASFAA credentials (preferred)

Title IV proprietary experience (required)

Tools

Ellucian

Anthology

CampusVue

Job description

Overview

Director of Financial Aid

The Director of Financial Aid is responsible for the effective administration of financial aid operations, loan default management, and student account activities. This role ensures full compliance with federal, state, and institutional policies while fostering a student-centered experience that supports retention, academic progress, and success. Reporting to senior leadership, the Director oversees financial aid delivery and operational excellence, leads a high-performing team, provides guidance to students and families on financial options, and collaborates cross-functionally with campus departments and external agencies.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

• Salary Range: $90,000-$95,000 per year depending on experience


• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses


• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)


• Retirement Matching: 50% match on the first 6% of your contributions after 90 days


• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby


• Competitive Insurance: Health, vision, and dental coverage for you and your dependents


• Pet Insurance: Competitive coverage for your furry family members through ASPCA


• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations


• Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans


• Supervise and evaluate staff performance to maintain a student-centered, compliant work environment


• Provide financial literacy and aid counseling to students and families


• Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention


• Ensure data integrity and compliance with internal and external audit standards


• Champion operational improvements that streamline processes and enhance student satisfaction


• Evaluate and implement technology tools for optimized delivery of financial aid services


• Monitor performance metrics and drive strategic improvements in financial aid effectiveness


• Maintain, motivate, and develop a high-performing team


• Recognize and reward employee contributions and achievements


• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics


• Recognizes and rewards employee contributions and achievements


• Other duties as assigned

Qualifications

Education/Experience

• HS diploma/GED and a minimum of 10 years professional experience in a post-secondary education setting - or - Bachelor's degree in finance, accounting, business, or related field and a minimum of six (6) years professional experience in a post-secondary education setting (required)


• Minimum five (5) years of supervisory/leadership experience in financial aid operations (preferred)


• Minimum five (5)years’ experience administering Title IV financial aid programs (preferred)


• Title IV proprietary education experience (required)


• Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)


• NASFAA credentials or Title IV-related certifications (preferred)

Skills

• Advanced knowledge of federal/state funding programs, including Title IV, Veterans Affairs, and institutional aid


• Proficient in financial aid systems and student information systems (e.g., Ellucian, Anthology, CampusVue)


• Independently manage complex tasks and projects


• Coach and mentor junior team members


• Analyze problems, evaluate alternatives, and implement effective solutions


• Present ideas in a compelling and structured format to diverse audiences


• Facilitate training sessions and cross-functional meetings


• Drive consistent results in a fast-paced environment


• Develop people to achieve their goals and support organizational success


• Navigate complex policies, processes, and organizational dynamics with ease


• Operate effectively in uncertainty and ambiguity


• Work independently, escalating complex or high-impact issues


• Drive innovation to improve organizational success

Work Environment

• This position is an on campus position


• Overnight and/or Local travel required (up to 10%)