Director of Financial Aid

StartupNWA; Batesville (AR); On-site; USD 56,000 - 61,000; Full time

Job summary

University of Arkansas Community College at Batesville seeks a visionary Director of Financial Aid to lead all federal, state, and institutional aid operations. You will ensure regulatory compliance, policy development, budgeting, and reporting while advancing student access to funding.

Key duties include managing staff, coordinating with campus departments, and preparing audits and IPEDS reports. A Bachelor’s degree and at least 3 years in financial aid leadership are required; a Master’s

Qualifications

• Knowledge of higher education administration with regulatory policies.
• Budget development and fiscal management.
• Strong communication with diverse audiences.
• Ability to manage multiple departments and complex projects.

Responsibilities

• Direct daily operations of Financial Aid and ensure regulatory compliance.
• Lead Financial Aid staff and promote ethical standards and service.
• Prepare and monitor reports and budgets; support audits and IPEDS/FISAP/ADHE.

Skills

Budgeting

Communication

Leadership

Interpersonal skills

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Colleague/Workday

Job description

Type of Position

Administration - Student Affairs

Workstudy Position

No

Job Type

Regular

Sponsorship Available

No

Institution Name

University of Arkansas Community College at Batesville

The University of Arkansas Community College at Batesville (UACCB) is a comprehensive community college committed to providing learning experiences that improve the lives of those we serve. UACCB provides affordable access to technical education and college transfer programs that meet the diverse higher education needs of the citizens of north central Arkansas. These programs are provided to the traditional college student as well as to high school students through a state approved Secondary Area Career Center. The College also promotes economic development and an enhanced quality of life for the community through adult education, developmental education, customized business and industry training, and continuing education programs. UACCB's mission is to provide quality educational opportunities within a supportive learning environment. We promote success through community partnerships, responsive programs, and an enduring commitment to improvement. Thank you for your interest. We hope you will be joining us soon! If you have a disability and need assistance with the hiring process or for general application assistance, please contact the Human Resource Office at [phone].

Department

Director Financial Aid

Summary of Job Duties

Basic Functions Provide overall leadership to the Office of Financial Aid regarding all financial assistance programs, ensuring regulatory compliance and thorough administration of federal, state, and institutional student aid funds; developing policy; managing department staff; budgeting; reporting; and optimizing student access to funding. Caring Campus Responsibilities: As a member of the UACCB community, each employee is responsible for advancing the Caring Campus culture to enhance student connection and success and to embody the campus purpose: Improve Lives. Key duties include adhering to the campus name badge policy, treating all visitors as guests, engaging with the campus community by reviewing institutional communications, participating in campus events, and supporting a collaborative, positive workplace environment. Position Duties 50% - Position Duty #1 Direct daily operations and coordinate and oversee the delivery of financial assistance programs ensuring compliance with all Federal, State and Institution regulations. Maintain current knowledge of financial aid regulations and develop and modify procedures accordingly. Incorporate innovative trends into financial aid, scholarships, and the Federal work-study program. Develop and maintain policies and procedures and set goals for the Financial Aid Department that support the efficient delivery of services. 25% - Position Duty #2 Provide leadership and management of Financial Aid staff to work collaboratively within the Financial Aid office and with other UACCB departments; create a culture of high ethical standards and superior customer service; promote professional development; apportion duties; and ensure compliance with UACCB personnel policies and procedures including documenting, taking corrective action when needed and evaluating performance. 25% - Position Duty #3 Prepare, submit and monitor required reports and operating budgets, including but not limited to preparing data for audits, overseeing institutional scholarship and the Financial Aid department budgets, completing or providing information for IPEDS, FISAP, Gainful Employment/FVT and ADHE reports, and analyzing and forecasting expenditures. Monitor and report Loan Cohort Default Rates to Administration. Knowledge, Skills, and Abilities Knowledge Principles and practices of higher education administration, particularly within the community college mission and the delivery of financial aid. Federal, state, and local policies and regulations affecting higher education (e.g., FERPA, ADA/Section 504, Title IV). Budget development and fiscal management Strategies to support student access and success. Use of institutional research, data analysis, and performance metrics for planning and evaluation. Current technologies supporting academic operations. Skills Effective budget preparation, resource allocation, and financial oversight. Conflict resolution, negotiation, and consensus building. Strong communication—oral, written, and interpersonal—with diverse audiences. Abilities Manage multiple departments, initiatives, and complex projects simultaneously. Build and maintain strong relationships with faculty, staff, students, and community partners. Adapt to changing enrollment trends, workforce needs, and policy environments.

Qualifications

• Bachelor’s degree from an accredited college or university.


• Minimum of 3 years of experience in a collegiate financial aid office – or functional equivalent.


• Supervisory experience with demonstrated leadership ability and management skills.


• Commitment to the mission of a comprehensive two-year college and an understanding of the different components of a student services operation.

Preferred Qualifications

• Master’s degree in College Student Personnel, Higher Education, Public Administration, Business, or related field from an accredited college or university.


• Five (5) or more years of experience in a collegiate financial aid office with progressive increase in responsibility.


• Thorough knowledge of Title IV student financial aid programs, operations, professional principles, scope of practices, methods and procedures, reporting requirements and deadlines, terminology, and software.


• Experience with a student information system such as Colleague or Workday.

Additional Information

Salary Information: $56,000 - $61,000

Required Documents to Apply

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents

Proof of Veteran Status

Recruitment Contact Information

Human Resources

[e-mail]

Pre-employment Screening Requirements

Criminal Background Check, Sex Offender Registry

UACCB is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check for all applicants. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking

Frequent Physical Activity

Standing, Walking

Occasional Physical Activity

N/A

Benefits Eligible

Yes